Crystal Cisneros
Fron Desk
North Fort Myers,FL
Summary
Energetic front desk receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Teacher
Growing Room Child Development Center
02.2022 - 08.2024
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Prepare room for events, and current season and holidays
- Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
- Prepare lessons plans and daily projects for the week
- Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
- Collaborated with fellow teachers to create a cohesive curriculum that catered to the diverse needs of infants in the classroom.
Front Desk Concierge
Oasis Condominium
04.2013 - 02.2016
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Streamlined check-in and check-out processes for increased efficiency and improved guest experience.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
Medical Assistant Intern
Florida Lung & Sleep Associates
10.2013 - 11.2013
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Dental Assistant
Rodolfo Putzeys D.D
11.2010 - 01.2013
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Maintained a clean and sterile work environment to
- prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Education
Certificate Of Completion - Medical Assistant and Radiologist Technician
Heritage Institute
Fort Myers, FL12.2013
High school or equivalent - General Studies
Life Skills Center
Fort Myers, FL06.2010
Skills
- Dental staff support
- Treatment room setup
- Patient Scheduling
- Insurance Verification
- Dental Terminology
- HIPAA Compliance
- Referral Verification
- First Aid/CPR
- CPR Certified
Certification
- First Aid/CPR Certified 2/24-2/26
Additional Information - Professional Skills
- Front Office Procedures
- Provide Excellent Patient Care
- Triage/Vital Sign
- Strong Customer Service
- Excellent team Player
- Proficient in HIPPA/OSHA regulations
Personal Information
Title: Front Desk Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Timeline
Lead Teacher
Growing Room Child Development Center
02.2022 - 08.2024
Medical Assistant Intern
Florida Lung & Sleep Associates
10.2013 - 11.2013
Front Desk Concierge
Oasis Condominium
04.2013 - 02.2016
Dental Assistant
Rodolfo Putzeys D.D
11.2010 - 01.2013
Certificate Of Completion - Medical Assistant and Radiologist Technician
Heritage Institute
High school or equivalent - General Studies
Life Skills Center
- First Aid/CPR Certified 2/24-2/26
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