Crystal Cleveland

Greeted pet owners and their pets in a friendly manner upon arrival.

Monitored the health of each animal under care and reported any changes to the owner.

Provided daily exercise for animals such as walking, playing, or swimming.

Ensured that all areas were kept clean and sanitized at all times including food dishes and bedding areas.

Prepared meals for animals according to feeding schedule set forth by pet owner.

Met with clients to discuss needs, service preferences and special requests.

Monitored safety of every animal to prevent injuries from other animals or environmental hazards.

Improved and maintained beauty of garden department by watering and caring for plants and other greenery

Updated knowledge about products, services, and company policies to deliver optimal customer service

Inspected plants to assess quality and health and identify signs of disease or pests

Documented watering, feeding, and products used to maintain plant records.

Tightly trimmed cannabis by hand for medicinal or retail purposes

Organized trimmed flowers into separate bins

Kept track of the product I trimmed for end-of-shift weighing

Clean work area and tools after shift

Assisted with plant harvesting as needed

• Assisted customers and patients by recommending suitable cannabis products and keeping sales floors stocked
• Educated customers and patients on products, methods of consumption and safety
• Generated sales through interpersonal interaction and suggestive selling
• Verified proper paperwork, documentation, and ID to comply with regulations through METRC
• Weighed, packaged and distributed products by following strict protocols
• Utilized Flowhub to enter profiles, verify data, and process payments
• Prevented asset loss through proper zoning and floor awareness
• Inventoried stock and requisitioned new inventory
• Opened and closed cash registers, balanced cash drawers, and made deposits

• Verified correctness and integrity of200 to400 packages per day, using Lawson's Supply Chain Management Suite
• Delivered and route materials to departments used handtruck, conveyor, and sorting bins
• Assisted in training new team members on proper procedures related to shipping and receiving
• Liaised with freight carriers to ensure timely and accurate deliveries
• Maintained adequate inventory for multiple supply rooms within the hospital, adhering to precise rotation guidelines to minimize stock expiration
• Maintained organization of the warehouse and receiving dock, optimizing space and increasing productivity among staff members
• Stored and handled chemicals properly according to safety data sheets and OSHA standards to minimize accidents and mishaps
• Nurtured ongoing relationships with vendors and worked to minimize issues regarding instruments and supplies being brought in for special case surgeries

• Operated pallet jacks, hand trucks and delivery trucks to move palletized product
• Promptly transported and unloaded trucks between the warehouse and hospital
• Monitored inventory levels to purchase new stock quantities to meet minimum stock level requirements
• Served as liaison for replenishment orders and phone calls for emergent products
• Checked items for damage or defects to execute proper procedures
• Followed OSHA requirements to properly execute heavy equipment, lifting and general storage procedures
• Scanned and documented items arriving in warehouse to maintain accurate inventory

• Maintained accurate records of incoming and outgoing mail and packages
• Controlled, processed, and delivered incoming and outgoing mail
• Operated mailroom equipment, including automated sorting machines
• Provided superior customer service in a high-volume mailroom environment
• Liaised with management to resolve production problems and bottlenecks to drive efficiency and prevent mail delays
• Prepared mail for delivery using scanners, handheld printers, and packing materials
• Completed forms for USPS, FedEx and other private courier delivery services
• Weighed packages and letters to determine postage needed, using weighing scales and rate charts

• Provided helpful advice to customers regarding product features, benefits, and warranties
• Handled customer inquiries promptly and professionally
• Demonstrated strong problem-solving skills when dealing with difficult customers
• Developed positive relationships with customers to ensure repeat business
• Submitted credit requests for defective product, pricing errors, and customer accommodations
• Provided accurate information regarding product features and benefits
• Totaled daily sales transactions by balancing cash, check and credit card totals at end of shift
• Computed sale prices and totaled purchases with POS system or cash register

• Improved and maintained beauty of garden department by watering and caring for plants and other greenery
• Unloaded materials and goods shipments using forklifts and pallet jacks
• Cross-sold products to increase garden purchases
• Updated knowledge about products, services and company policies to deliver optimal customer service
• Used knowledge of garden equipment, tools and supplies to help improve company sales
• Inspected plants to assess quality and health and identify signs of disease or pests
• Documented watering, feeding and products used to maintain plant records