Summary
Overview
Work History
Education
Skills
Timeline
Crystal Clifton

Crystal Clifton

Zachary,LA

Summary

Office Management Specialist, utilizing my l2+ years of experience in creating and executing successful personnel policies, analyzing and reporting job costs performance, account reconciliation and with some aspects of human resources. Problem solving and creating procedures is a strong suit. My goal is to strive to be better every tomorrow than today. I am passionate about learning new skills and am excited for the next steps in my employment career.

Overview

23
23
years of professional experience

Work History

Payroll and Benefits Manager

Premier South Roofing
01.2012 - 08.2024

Additional Duties include but not limited to

  • Timekeeping-utilized ADP Run -Time and attendance as well as an external time clock for outside labor.
  • Payroll- consisted of compiling commissions for job payouts, keeping documentation of payroll advances, reimbursements, garnishments (including corresponding with legal interrogatories for the attorneys to determine how much to garnish per pay period. Implemented a time off request system for requesting , documenting and and calculating accrued PTO
  • Data transfers /data integration for payroll purposes, bookkeeping, Accounts Payable/Accounts Receivable,
  • Onboarding and off boarding employees- consisted of gathering all legal and tax information for new hires, pulling E-verify and background and MVR checks, In which I created a paperless system for converting files to fillable forms for ease in onboarding to be done digitally
  • Assisted in Bookeeping, keeping the Chart of Accounts and journal entries balanced in a timely manner so the Acountant could seamlessly file taxes
  • Accounts payable consisted of keying all invoicing into Quickbooks. Maintained relationships with vendors to assure accuracy and determined how best to make payments. In turn saving the company hundreds by paying online whenever possible via ACH, Wire or credit card. Trusted with the owners signature stamp to cut checks, sign documents etc. Continuously researching to assure the company received any and all discounts or perks for making payments. (Paying all billing that doesn’t charge to use a card, the company earned about $10,000 in gift cards per month that were used as incentives for various competitions.
  • Accounts Receivable- invoicing for jobs, manage vendor credentialing for commercial pay systems such as Vendor Cafe, received and posted customer payments into Quickbooks and Acculynx (the software system used for keeping jobs documents organized as well as placed orders from vendors through it, customers can sign contracts digitally, work brews schedules and job assignments are sent through the site as well, pull reports to determine profit etc) received and keyed deposits into quickbooks under affiliated chart of account, handled collections, for long term collections had meetings with attorney weekly, take credit card payments.
  • Repair crew scheduling using the Acculynx Crew app.
  • Reconciled multiple bank accounts as well as petty cash and various credit cards that were used to pay bills or purchase materials.
  • Analize Job Costs and to determine commissions using a massive excel workbook created by myself. Job costing comes from multiple areas as in mailed in invoices, weekly pay to sub contractors, material invoices, inventory materials. Keeping the job costs documents up to date and accurately within Acculynx job files
  • Workmans Comp Reporting- compiled and reported monthly wages per class code for workman’s comp insurance, in addition to a yearly audit. Wages were compiled from ADP Run am index with a quickbooks report for subcontract labor (for companies that did not carry their own wc) As well as handle workman’s comp claims when they arose
  • Assisted employees with benefit enrollment , consulting with employees to assist with which of the various policy options the company offered best fit for the employee and their families using Employee Navigator, GIS systems for ancillary products. Worked closely with the insurance brokers to find the best health plan options and make decisions on which carriers to choose based on the ever changing employee demographic. Lead manager for open enrollment
  • Created various procedures and checklists to coincide with the quick growth within the company. Implemented a work order procedure that grew into an electronic system that we could send scheduled repair requests to the chosen crew
  • Made sure every employee or sub was added to Acculynx or the Crew App to assure job delegation ran smoothly
  • Maintained security entry codes for office doors and outside gates
  • Pulled driving reports for the company vehicles and researched to assure the locations were customers or potential customers from the GPS tracker software used on the companies fleet trucks
  • Manages employee relations for death in family funeral arrangements, cakes for birthdays(kept birthday list up to date for all employees)
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.

Department Manager

Hobby Lobby
04.2010 - 01.2012

Department Manager over Scrapbooking, fabrics and Home Accents. Taking weekly inventory in the department to place orders for the following weeks delivery, processed merchandise off of the truck, sorted by department, stocked shelves, decorated counters with seasonal items for selling purposes, back up cashier

Roleplay Training for Soldiers and Citizens

Triple Canopy
06.2009 - 04.2010

Either dressed as an enemy or an American civilian, practiced real case scenarios to assist in the training of private security for over seas, utilized paintball guns. Strategized with other enemies or civilians to escape situations safely. Weekend job

Parts Coordinator

Rowserve
06.2006 - 06.2009

Assigned to various outside plants as the contact for them to place orders for repairing their equipment and machines, navigated the database to fulfill orders, maintained relationships with plant purchasing agents. Processed orders via phone and email.

Data Technologist

Kelly Services/ExxonMobil
03.2004 - 04.2006

First point of contact in the Central Mechanical Building(CMB), applied man hours to affiliated work orders on pumps, turbines or other machinery within the plant needing repairs, worked closely with parts coordinator to document purchased mechanical parts for machine repairs, as well as tools coordinator who also made purchases that may need to be applied as job cost for repairs, compiled a monthly man hours report to document the number of man hours a repair needed, checked roll for attendance of CMB, scheduled incoming and outgoing machine repairs, assured all documentation was filed in the job folders and closed out repair jobs once completed, typical clerical work as well, email. Excel, Word

Drafting Instructor & draftsman

Lowery & Associates/ExxonMobil
02.2002 - 02.2004

Created lesson plans for 5 separate groups of machinists for the refinery and chem plant for off the job training. Led an instructional course to each on the basics of board drafting , put together classroom items needed per student (ie. drafting board, mechanical pencils, straight edge, scale etc) Each class was 3 hours 2 days per week for 5 months, I instructed 1 class first, then the next 2 groups the next 5 months , and the next 2 groups in the following 5 months.


  • Also, recreated fit sheets for pumps, turbines, gear boxes etc using AUTOCADD,, some machines without previously having fit sheets I accompanied the machinist during tear down and measured fittings on the floor to create new fit sheets. These sheets were used to take measurements from specific fittings at tear down and again at rebuild for the repair records.

Education

Associates Degree - Drafting and Design Technology

Louisiana Technical College/BR Tech-BR Campus
05.2002

Skills

Timeline

Payroll and Benefits Manager - Premier South Roofing
01.2012 - 08.2024
Department Manager - Hobby Lobby
04.2010 - 01.2012
Roleplay Training for Soldiers and Citizens - Triple Canopy
06.2009 - 04.2010
Parts Coordinator - Rowserve
06.2006 - 06.2009
Data Technologist - Kelly Services/ExxonMobil
03.2004 - 04.2006
Drafting Instructor & draftsman - Lowery & Associates/ExxonMobil
02.2002 - 02.2004
Louisiana Technical College/BR Tech-BR Campus - Associates Degree, Drafting and Design Technology
Crystal Clifton