Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Crystal Coleman

Muskogee,OK

Summary

Versatile and dedicated professional with extensive experience as a Chiropractic and Medical Assistant at J. Keith Ogden, APRN, DC, and a Veterinary Assistant at Janet Blake, DVM. Excelled in patient care, achieving high satisfaction through effective communication and empathy. Proficient in EMR/EHR and medical terminology, significantly enhancing clinic efficiency and patient experience.

Overview

23
23
years of professional experience

Work History

Medical Assistant

J.Keith Ogden, APRN, DC
06.2022 - 05.2024


  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with medical coding for insurance billing
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens


Chiropractic Assistant

J. Keith Ogden, APRN, DC
06.2022 - 05.2024


  • Educated patients on chiropractic care benefits to reduce anxiety and increase patient cooperation
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Assisted patients with therapeutic exercises to provide self-care and injury prevention
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented imaging results in a timely manner via Dr Chrono ERH and assisted physician with patient portal SOAP notes.

Veterinary Assistant

Janet Blake, DVM
05.2001 - 07.2020


  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.


Education

Bachelor of Science - Biology

Northeastern State University
Tahlequah, OK
05.2005

Skills

  • EMR/ EHR Handling
  • HIPPA Compliance
  • Medical Terminology
  • Dictation and Transcription
  • Data Entry Efficiency
  • Patient Relations and Care
  • First Aid and CPR Certification
  • Vital Signs Documentation
  • Chiropractic Techniques Knowledge
  • Professionalism and Ethics
  • Telephone Etiquette
  • Effective written and verbal communication
  • Active Listening Competence

Accomplishments

Master Gardener Horticulture Class of 2022

currently volunteering with MG projects via OSU extension requirements.

Timeline

Medical Assistant

J.Keith Ogden, APRN, DC
06.2022 - 05.2024

Chiropractic Assistant

J. Keith Ogden, APRN, DC
06.2022 - 05.2024

Veterinary Assistant

Janet Blake, DVM
05.2001 - 07.2020

Bachelor of Science - Biology

Northeastern State University

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