Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Condron

Dawn,MO

Summary

Dynamic Sales Associate with proven expertise at Lowes Home Improvement, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and team collaboration, I consistently foster strong customer relationships, driving repeat business and increasing sales revenue. Reliable and punctual, I thrive in fast-paced environments while maintaining a welcoming atmosphere.

Overview

36
36
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
02.2012 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed approximately 100's of customers that came into Lowes everyday and answered calls and emails.

Sales Associate

Sensenich Jewelers
09.1989 - 04.2006
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Chillicothe High School
Chillicothe, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual

Languages

English

Timeline

Sales Associate

Lowes Home Improvment
02.2012 - Current

Sales Associate

Sensenich Jewelers
09.1989 - 04.2006

Chillicothe High School