Crystal Conway
Burlington,MA
Summary
Dynamic legal professional with extensive experience, excelling in business and family immigration. Proven track record in managing over 400 cases, enhancing team efficiency through training and development. Skilled in document drafting and deadline management, while fostering strong relationships and delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Principal Paralegal
Corporation Immigration Partners, PC
San Francisco, CA
03.2023 - Current
- Drafted job descriptions, PWRs, and multiple immigration forms including ETA 9089, I-140, and I-485.
- Managed document filing deadlines with DOL and USCIS to ensure compliance.
- Trained junior paralegal on green card processes for enhanced team efficiency.
- Monitored case deadlines to guarantee timely submissions of all applications.
- Independently manage over 150 ongoing cases while monitoring DOL and USCIS deadlines.
IV Department Manager
Ramineni & Shepard, LLC
Woburn, MA
09.2018 - 12.2022
- Managed team of over fifteen administrative, paralegal, and law clerk staff to ensure efficient operations.
- Oversaw approximately 400 ongoing cases while monitoring DOL and USCIS deadlines.
- Drafted and reviewed complex documents including RFE/NOID/MTR/Appeals, descriptions, campaign fits, PWRs, Form ETA 9089s, I-140 (EB-2/EB-3 Skilled Worker/EB-3 Professional), I-130, I-130/I-485, I-485, I-765, I-131, I-751, I-90, H-1B, and NVC Applications..
- Created tracking systems for immigrant visa cases, enhancing cost-effectiveness and efficiency.
- Prepared detailed weekly case reports for managing attorney to inform strategic decisions.
- Interviewed prospective employees, contributing insights to HR for hiring processes.
- Developed training materials and conducted comprehensive onboarding for new staff members.
- Reviewed employee performance regularly, providing targeted feedback for continuous improvement.
Managing Paralegal, I-140/AOS Department
Ramineni & Shepard, LLC
Woburn, MA
09.2013 - 09.2018
- Performed document collection and document review.
- Drafted and reviewed I-140 (EB-2/EB-3 Skilled Worker/EB-3 Professional), I-130, I-130/I-485, I-485, I-765, I-131, I-751, I-90, H-1B, and NVC Applications.
- Drafted and reviewed RFEs issued by USCIS for both I-140 and I-485 Applications, as well as PERM Audits issued by DOL.
- Managed the green card process from start to finish.
- Managed case load of approximately 150 cases.
- Researched upcoming trends for green card cases and informed the department of trends.
- Prepared detailed weekly case reports for managing attorney.
- Managed paralegals to ensure client and company expectations are met.
- Implemented knowledge to successfully train new team members in effective customer service and writing techniques.
Legal Assistant
Ramineni & Shepard, LLC
Woburn, MA
11.2012 - 09.2013
- Performed document collection and document review.
- Drafted and reviewed I-140 Applications (EB-2/EB-3 Skilled Worker/EB-3 Professional), I-485, I-765, I-131, I-130, I-130/I-485, I-751, I-90, N-400, H-1B, and NVC Applications.
- Drafted and reviewed Request for Evidence issued by USCIS for both I-140 and I-485 Applications.
- Communicated daily both written and verbally with clients per company policy.
- Communicated both written and verbally with USCIS officers.
Administrative Assistant
Ramineni & Shepard, LLC
Woburn, MA
09.2012 - 11.2012
- Processed incoming mail from USCIS and/or DOL.
- Scanned, printed, and assembled various immigration applications to be submitted to USCIS.
- Drafted and filed LCAs.
- Maintained filing system while scanning and inactivating legacy cases.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Science - Criminal Justice
University of Massachusetts
Lowell, MALowell, MA
Skills
- Business and family immigration
- Work planning and organization
- Problem solving
- Customer service
- Confidentiality understanding
- Critical thinking
- Relationship building
- Microsoft Office proficiency
- Calendar management
- Team supervision
- Training and development
- Staff hiring and retention
- Office administration
- Filing deadline management
Timeline
Principal Paralegal
Corporation Immigration Partners, PC
03.2023 - Current
IV Department Manager
Ramineni & Shepard, LLC
09.2018 - 12.2022
Managing Paralegal, I-140/AOS Department
Ramineni & Shepard, LLC
09.2013 - 09.2018
Legal Assistant
Ramineni & Shepard, LLC
11.2012 - 09.2013
Administrative Assistant
Ramineni & Shepard, LLC
09.2012 - 11.2012
Bachelor of Science - Criminal Justice
University of Massachusetts