Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Cooper

Las Vegas,NV

Summary

Adaptable, Analytical, Energetic, and Detail-Oriented Management Professional with 25+ years of experience and a proven knowledge of records in management, training, safety. Accountability, scheduling, logistic, customer service process simplifications, Security and Law Enforcement. Authorized to work in the US for any employer.

Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.

Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.

Professional in logistics management, prepared to drive operations efficiency and streamline supply chain processes. Skilled in inventory management, transportation coordination, and warehouse operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, resourceful, and committed to delivering high-quality outcomes.

Overview

35
35
years of professional experience

Work History

Economic Assistant

Department of Labor
06.2024 - Current
  • Examined macroeconomic and microeconomic data to identify potential opportunities.
  • Generated, analyzed and reported data to forecast market trends and explain economic phenomena.
  • Contributed to establishment of industry benchmarks by actively participating in development of national economic statistics methodologies.
  • Worked effectively to influence key players across private and public sectors.
  • Utilized effective public speaking skills to explain complex economic concepts to broad range of audiences.
  • Analyzed macroeconomic variables to provide related forecasts.
  • Supported senior economists by performing literature reviews and background research on pertinent topics related to ongoing projects.
  • Conducted rigorous statistical analyses to identify patterns and trends, enhancing company-wide understanding of market dynamics.

Logistics Specialist Reserves

FEMA
05.2022 - 06.2024
  • Reconciling items such as bill of lading, shipping documents, inventory lists, and property transfer
  • Setting up and breaking down office spaces and furniture while assisting with maintenance of facility center
  • Tracked shipping status and reconciling discrepancies as directed and needed
  • Moving and transporting of goods including loading and unloading of goods off trucks
  • Maintained centralized mail distribution and pickup center
  • Established supply room securing high-value items and keeping inventories up to date
  • Built long-term relationships due to prompt and courteous service.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Provided customers with status updates for tracked packages.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Implemented systems and procedures for accurate data collection and reporting.
  • Prepared and presented reports to management on logistics performance.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Worked with customers to integrate processes and correct issues.
  • Tracked and managed transfer paperwork such as packing lists.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Monitored and adjusted inventory levels according to demand.
  • Updated and maintained databases to track shipments and inventory.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Built and established relationships with staff and vendors.
  • Trained new employees on logistics procedures, promoting consistent approach across team.
  • Established effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
  • Improved warehouse efficiency by redesigning layout for smoother flow of goods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Emergency Management Specialist

FEMA
04.2021 - 05.2022
  • Determining and monitoring flow of patients in order to maximize safety of patients / visitors while maintaining actual goal and scheduling requirement
  • Following current guidelines, regulations, requirements, and best practices as required by FEMA on site
  • Maintaining and assuring clinical practice standards according to protocol
  • Register and assist public in receiving COVID 19 Vaccination
  • Assisting client throughout vaccination
  • Facilitated collaboration between multiple agencies involved in emergency management, fostering coordinated approach to crisis situations.
  • Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Election Poll Worker Instructor

Clark County Election Office
01.2020 - 11.2020
  • Lead training and gave instruction in classroom setting
  • Prepared poll worker on Early Voting and Election Day procedures customer service and accessibility
  • Conducted training classes for poll worker and presented curriculum in clear and engaging manner
  • Evaluate poll works and training facilities and make recommendations for improvement
  • Managed students’ engagement to keep class on task and schedule
  • Developed scripts and classroom materials
  • Set up classroom with training equipment and materials
  • Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
  • Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
  • Completed daily logs for management review.
  • Proofread and edited documents for accuracy and grammar.
  • Trained and supervised employees on office policies and procedures.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Investigator II/Account & Logistic Support

Clark County District Attorney's Office
01.1996 - 07.2019
  • Reviewed police investigations, determined appropriate course of action
  • Secure and collect evidence during investigation to use at court proceedings
  • Writes daily reports of activities
  • Secure and protect evidence from tempering or loss
  • Supervised investigative team members and provided constructive feedback to further case goals
  • Counseled and assisted victims of crimes through criminal justice process
  • Developed and coordinate budget preparation guidance with management and develop effective management plans for assigned acquisition projects
  • Managed electronically hand receipt and receipts when received, for proper accounting purposes
  • Writes Reports
  • Supervised received, distributed gadget/ equipment and other materials to proper channels or recipient’s facility
  • Received, distributed gadget/ equipment and other materials to proper channels or recipient
  • Provided and distributed mail service
  • Established centralized mail distribution and pickup center
  • Supervised supply room by securing high-value items and keeping inventories up to date
  • Supervised receiving, inspecting, and distributing equipment and other materials to proper recipient’s while keeping records of proper accountability
  • Carefully documented statements, observations, and evidentiary materials.
  • Collaborated with federal agencies on investigations.
  • Documented findings and prepared detailed reports.
  • Maintain professional tone.
  • Consulted and cooperated with legal staff to verify timely and efficient investigation completion.

Manager/Co-Owner

First Choice Bicycles
07.1989 - 07.2019
  • Assisted customers with purchasing products that best fit their needs
  • Maintained monthly inventory, bookkeeping and payroll records
  • Trained employees regarding importance of customer service to business’s success
  • Maintained customer follow-up system that encouraged repeat and referral business
  • Supervised Setting up and breaking down office spaces and furniture while assisting with maintenance of facility center
  • Tracked shipping status and reconciling discrepancies as directed and needed
  • Supervised reconciling items such as bill of lading, shipping documents, inventory lists, and property transfer
  • Established centralized mail distribution and pickup center
  • Supervised supply room by securing high-value items and keeping inventories up to date
  • Supervised moving and transporting of goods including loading and unloading of goods off trucks
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled costs to keep business operating within budget and increase profits.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Self-motivated, with strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Streamlined operational processes for improved efficiency and cost reduction.
  • Negotiated favorable terms with suppliers and vendors, significantly reducing operational expenses.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

District Attorney Senior Investigator

Clark County District Attorney Office
01.1999 - 05.2019
  • Conducted follow-up investigations in criminal proceedings such as burglary, homicide, and various other criminal offenses
  • Maintained and cataloged detailed records regarding chain of custody for collected evidence
  • Reviewed initial police investigations, determined appropriate course of action, and delegated or conducted follow-up tasks as required
  • Served as principal advisor and consultant to office of District Attorney on safety and security measures
  • Supervised investigative team members and provided constructive feedback to further case goals
  • Counseled and assisted victims of crimes through criminal justice process
  • Trained new officers on matters pertaining to occupational and off duty safety
  • Planned, organized, and oversees activities of District Attorney’s Safety awareness and programs
  • Exercised supervisory personnel management responsibilities for District Attorney’s Office
  • Worked directly with supervising attorneys to address case weaknesses and case strategy
  • Located individuals for service of subpoenas, warrants, orders to show cause and other legal documents
  • Maintained composure and judgment during high stress situations in dynamic environments
  • Testified regarding my investigation, clearly and effectively during court proceedings
  • Initiated develop and maintain positive and impactful relationships with various law enforcement agencies
  • Conduct and educate on incident investigations
  • Created effective relationships built on trust, integrity, respect and collaboration
  • Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
  • Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
  • Conducted interviews with witnesses and clients.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Documented findings and prepared detailed reports.

Education

Some College (No Degree) - Criminal Justice

College of Southern Nevada
Las Vegas, NV

Skills

  • Time management
  • Interpretation
  • Analytical
  • Problem-solving
  • Customer service
  • Management
  • Security and Law Enforcement Knowledge
  • Oral communication
  • Written communication
  • Organized
  • Diligent
  • Tenacious

Timeline

Economic Assistant

Department of Labor
06.2024 - Current

Logistics Specialist Reserves

FEMA
05.2022 - 06.2024

Emergency Management Specialist

FEMA
04.2021 - 05.2022

Election Poll Worker Instructor

Clark County Election Office
01.2020 - 11.2020

District Attorney Senior Investigator

Clark County District Attorney Office
01.1999 - 05.2019

Investigator II/Account & Logistic Support

Clark County District Attorney's Office
01.1996 - 07.2019

Manager/Co-Owner

First Choice Bicycles
07.1989 - 07.2019

Some College (No Degree) - Criminal Justice

College of Southern Nevada

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Crystal Cooper