Crystal Coppola
Kearny,NJ
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
- Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
19
19
years of professional experience
Work History
CMS Teller
Loomis Armored US, LLC
05.2015 - Current
- Responsible for separating cash, coin, and checks count and verify contents of individual customer location's daily bank deposits into a consolidated deposit
- Work with a PC-based cash handling system, the Glory System and are measured on accuracy and production guidelines
- Ability to repetitiously bend to lift items weighing up to 50 pounds each while loading or unloading carts
- Ability to walk continuously between bins, vaults, booths, and counters
- Ability to stand or sit for long periods of time
- Ability to count, and do basic math applications including addition, subtraction, and balancing a column of numbers
- Communicate with co-workers and supervisors
- Command of English, as a second language to sufficiently read receipts, manifest, and reports
- Unrestricted wrist, hand, and finger dexterity
- Perform repetitive hand and arm motions
- Work in a room within a vault with little or no exposure to outside light
- Separate bags from tubs or transporters and match bags to manifest, log bags to daily bins or to a teller ready to be processed.
- Utilized advanced technology tools such as currency counting machines for accurate cash handling procedures that minimized human error possibilities significantly.
- Assisted in the training of new tellers, sharing best practices for secure and efficient operations.
Cashier/ Office Assistant
Food Lion, LLC
01.2012 - 07.2014
- Provided fast, friendly, and accurate check out services for store customers using computerized cash register system.
- Follow procedures in handling cash, checks, coupons, gift cards, food stamps and WIC vouchers.
- Check prices quickly and accurately.
- Courteous and helpful to other associates/customers
- Maintained knowledge of store inventory and current merchandise promotions
- Quickly and effectively solved customer challenges
- Retrieve shopping carts from parking lot
- Unload customers groceries from cart to belt, unload items to ease of bagging such as grouping cold items together
- Follow correct bagging procedures for the correct use of bag type.
- Follow procedures and perform overrides.
- Maintain alertness and calls for assistance when needed to service customers.
- Maintain alertness and calls for assistance when needed to service customers.
- Wear uniform when on duty. Neat and clean appearance
- Promoted to administrative office in September of 2013
- Supervised cashiers and reconciled their cash drawers
- Reconciled cash in store safe
- Processed store reports on morning and night closing activities including lottery tickets, money orders, Western Union transactions, and refunds
- Maintained a neat and tidy work area
- Other duties as assigned.
- Promptly received and forwarded incoming communications, such as phone calls to appropriate staff.
- Interacted with customers by phone or in-person to provide information.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Have sufficient visual ability to check ID cards, checks, and invoices and other written documents.
- Bend and lift products weighing from 15 up to 50 pounds on occasion.
- Pull or push products weighing from 15 up to 50 pounds on occasion.
- Stand 100 percent of the time, frequently walking short distances.
- Identify customers needing assistance and offers to take the customers order to their car.
Cashier
Jack's Super Foodtown
06.2005 - 12.2011
- Provided fast, friendly, and accurate check out services for store customers using computerized cash register system
- Maintained knowledge of store inventory and current merchandise promotions
- Quickly and effectively solved customer challenges
- Sorted and wrapped coin from machines
- Maintained a neat and tidy work area
- Other duties as assigned such as answering telephones and stocking various retail displays.
- Responsible for following procedures in handling cash, checks, coupons, credit, debit, gift cards, foodstamps and WIC vouchers.
- Check prices quickly and accurately.
- Follow procedures and performs overrides.
- Follow correct bagging procedures for the correct use of bag by type.
- Check bottom of every cart and under all baby seats for items before completing an order
- Courteous and helpful to other associates/customers
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Bend and lift products weighing from 15 up to 50 pounds.
- Pull or push products weighing from 15 up to 50 pounds.
- Stand 100 percent of the time, frequently walking short distances.
Education
High School Diploma -
Kearny High School
Kearny, NJ06.2006
Skills
- Customer Service
- Retail Sales
- Attention To Detail
- Flexibility
- Friendliness
- Basic Math Skills
- Cash Handling
- Communication
- Reconciliation
- Transaction Processing Speed
- Data Entry
- Positive
Additional Information - Skills Summary
Organized, highly motivated and detail oriented
Proficient in cash handling and reconciliation
Strong customer service skills
Ability to work closely with and supervise other employees to meet customer service objectives
Ability to multi-task and complete responsibilities in a timely manner
Personal Information
Title: CMS Teller - Loomis Armored US, LLC
Languages
English
Full Professional
Timeline
CMS Teller
Loomis Armored US, LLC
05.2015 - Current
Cashier/ Office Assistant
Food Lion, LLC
01.2012 - 07.2014
Cashier
Jack's Super Foodtown
06.2005 - 12.2011
High School Diploma -
Kearny High School
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