CRYSTAL COTOCO-CARRILLO
Graniteville,SC
Summary
Bilingual Electrical Helper with extensive experience in commercial and residential electrical projects. Expertise in conduit bending, fire alarm systems, and adherence to OSHA safety standards, ensuring efficient and secure installations. Committed to project accuracy and team collaboration, enhancing overall operational readiness.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Electrician Top Helper
EIG
Aiken, South Carolina
01.2026 - 08.2026
- Assisted electricians with wiring and electrical systems installation, facilitating timely project completion.
- Assisted in commercial and residential electrical projects
- Acquired hands-on experience with fire alarm systems during installations, enhancing technical skills.
- Maintained tools and equipment to support safety standards and operational readiness.
- Adhered to safety protocols, promoting a secure work environment.
Electrical Helper
EWS Electrical
Charlotte, NC
08.2024 - 12.2025
- Supported electricians in commercial builds by pulling and terminating wire, installing conduit, and setting panels, ensuring timely project completion.
- Performed precise conduit bending and basic troubleshooting to ensure code-compliant installations and minimize rework.
- Executed electrical plans and documented work, identifying issues for supervisors to accelerate resolution.
- Streamlined tool organization and material staging to improve crew readiness and reduce downtime during shifts.
Staffing Branch Manager / Senior Recruiter
Smith Personnel Staffing
Charlotte, NC
10.2019 - 08.2025
- Cultivated high employee morale, contributing to decreased turnover and improved customer satisfaction.
- Fostered high employee morale, resulting in decreased turnover and enhanced customer satisfaction.
- Fostered strong employee morale to lower turnover rates and boost customer satisfaction.
- Prepared monthly performance reports detailing sales volume, profitability, and customer satisfaction metrics.
- Developed monthly performance reports to track sales volume, profitability, and customer satisfaction metrics.
- Streamlined communication between branch and corporate headquarters to improve operational efficiency.
- Conducted regular audits of branch activities to verify accuracy in operations.
Bilingual Legal Assistant
Butler and Quinn Law Firm
Charlotte, NC
02.2016 - 10.2019
- Translated legal documents and interpreted during client meetings and depositions to ensure clear communication.
- Prepared and organized legal documents, pleadings, and discovery; maintained accurate case files and court calendars to support case tracking.
- Prepared and organized legal documents, pleadings, and discovery; maintained case files and court calendars for effective case management.
- Collected evidence and coordinated with medical providers and law enforcement to secure records, facilitating timely claims processing.
- Liaised with insurance companies to open and monitor claims, addressing client inquiries to enhance communication and satisfaction.
Bilingual Administrative Assistant
NACA
Charlotte, NC
03.2013 - 01.2016
- Handled high-volume inbound calls, resolved customer issues, and prioritized escalations to enhance customer satisfaction by reducing wait times.
- Handled high-volume inbound calls, resolved customer issues, and prioritized escalations to reduce wait times and improve satisfaction.
- Collaborated cross-functionally to address complex cases, ensuring timely solutions and effective service delivery.
- Documented interactions and maintained accurate records to ensure service continuity.
- Advocated for customers by relaying escalated concerns to management and ensuring timely follow-through on resolutions.
HR Assistant / On-Site Supervisor
Coast Staffing
Charlotte, NC
01.2011 - 03.2013
- Streamlined onboarding and new-hire documentation to enhance integration and minimize administrative delays.
- Coordinated employee training schedules and logistics to support operational efficiency.
- Coordinated employee training schedules and logistics to meet operational needs.
- Organized employee engagement activities and recognition events to foster team cohesion.
- Planned employee engagement activities and recognition events to strengthen workplace culture.
Education
GED -
Milby High School
Houston, TXSkills
- Electrical work
- Fire alarm systems
- Conduit bending
- Residential wiring
- Data center wiring
- Hand and power tools
- OSHA requirements
- Job site organization
- Operations management
- Decision-making
- Data analysis
- Team leadership
- Grounding systems
Languages
- English
- Spanish
Certification
- OSHA 30 (30-Hour) certification
OSHA 10 (10-Hour) certification
NFPA 70E - Electrical Safety Standard
CPR/AED and First Aid certified
Hazard Communication (HAZCOM
Timeline
Electrician Top Helper
EIG
01.2026 - 08.2026
Electrical Helper
EWS Electrical
08.2024 - 12.2025
Staffing Branch Manager / Senior Recruiter
Smith Personnel Staffing
10.2019 - 08.2025
Bilingual Legal Assistant
Butler and Quinn Law Firm
02.2016 - 10.2019
Bilingual Administrative Assistant
NACA
03.2013 - 01.2016
HR Assistant / On-Site Supervisor
Coast Staffing
01.2011 - 03.2013
GED -
Milby High School