Crystal "Crisco" Zepeda
Indianapolis,IN
Summary
Innovative Family Empowerment Coach at Indianapolis Metropolitan High School with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Capable of effectively communicating with the ability to fluently do so in Spanish.
Overview
5
5
years of professional experience
Work History
Family Empowerment Coach
Indianapolis Metropolitan High School
10.2022 - Current
- Provided guidance to students in overcoming challenges and identifying opportunities.
- Delivered crisis intervention during emergencies, leveraging established trust to deescalate situations.
- Developed and implemented individualized academic plans for students.
- Regularly met with 40+ student caseload to confirm success and identify problem areas.
- Became Crisis Prevention Intervention Certified trainer and implement trainings with all staff annually.
Canvasser
Threshold Giving
05.2022 - 10.2022
- Cultivated and sustained strong connections with community members.
- Enhanced donation probability by showcasing organizational successes.
- Consistently met and exceeded weekly quotas of 7+ donors.
- Increased funding by fostering strong relationships through excellent customer service.
- Responded to donor questions and objections to address concerns and build rapport.
Registered Behavior Technician
Behavior Analysis Center For Autism
08.2020 - 02.2022
- Used provided software program to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Ran social groups of 5+ clients to learn team building skills.
Education
Associate of Science - Psychology
Ivy Tech Community College of Indiana
Indianapolis, IN06-2027
Skills
- Schedule oversight
- Agenda planning
- Excellent sales skills
- Event scheduling
- Creative problem solving
- Staff supervision
- FLUENT IN SPANISH
- Social-emotional learning
Languages
Spanish
Native or Bilingual
Timeline
Family Empowerment Coach
Indianapolis Metropolitan High School
10.2022 - Current
Canvasser
Threshold Giving
05.2022 - 10.2022
Registered Behavior Technician
Behavior Analysis Center For Autism
08.2020 - 02.2022
Associate of Science - Psychology
Ivy Tech Community College of Indiana