Kenneth Crowson
Ashland City,TN
Summary
Proven HVAC Specialist with a track record of enhancing indoor air quality and reducing energy consumption for clients at Greenway. Skilled in ductwork fabrication and system troubleshooting, demonstrating meticulous attention to detail and problem-solving abilities. Achieved significant customer satisfaction and repeat business through expert installations and maintenance.
Overview
21
21
years of professional experience
Work History
HVAC Specialist
Contract Properties
01.2016 - Current
- Enhanced indoor air quality by installing and maintaining air filtration systems.
- Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
- Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.
- Achieved faster repair times through well-developed troubleshooting techniques and in-depth knowledge of HVAC equipment.
- Increased system lifespan with preventative maintenance, reducing overall costs for clients.
HVAC Installer
ARS Rescue Rooter
03.2015 - 12.2015
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
HVAC Installer
Merryman Farr
06.2014 - 02.2015
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
HVAC Specialist
Greenway
08.2013 - 06.2014
- Enhanced indoor air quality through the installation and maintenance of air filtration systems.
- Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Reduced energy consumption through the installation of energy-efficient HVAC systems.
- Collaborated with team members to complete large-scale installations efficiently and within budget constraints.
- Streamlined operations by effectively managing inventory levels and ordering supplies as needed.
- Completed projects on schedule due to strong organizational skills and effective time management practices.
- Enhanced team productivity by sharing expertise in specific system types and advanced diagnostic techniques.
HVAC Installer
ARS Rescue Rooter
06.2011 - 08.2013
- Enhanced indoor air quality by installing and maintaining air filtration systems.
- Efficiently removed outdated equipment from customers' homes and tidied areas in preparation for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Repaired and replaced motors, bearings and belts.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
HVAC Installer
Interstate
03.2003 - 04.2011
- Efficiently prepared customers' homes for new installations by removing outdated equipment and tidying areas.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Worked overtime, holidays and weekends to accommodate company needs.
- Traveled to job sites for both scheduled and emergency appointments.
- Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
Education
High School Diploma -
Cheatham County Central High School
Ashland City, TNSkills
- Air Conditioning
- System Troubleshooting
- Ductwork Fabrication
- Heating Systems
- Sheet metal work
- Refrigeration Systems
- Equipment Installation
- Electrical Wiring
- Boiler Operations
- HVAC system design
- Energy management
- Certified HVAC Technician
- HVAC and Refrigeration Systems
- EPA requirements knowledge
- Refrigeration system evacuation
- HVAC change-out procedures expert
- Chillers
- Warranty Service
- HVAC installation and maintenance
- Problem-Solving
- Attention to Detail
Timeline
HVAC Specialist
Contract Properties
01.2016 - Current
HVAC Installer
ARS Rescue Rooter
03.2015 - 12.2015
HVAC Installer
Merryman Farr
06.2014 - 02.2015
HVAC Specialist
Greenway
08.2013 - 06.2014
HVAC Installer
ARS Rescue Rooter
06.2011 - 08.2013
HVAC Installer
Interstate
03.2003 - 04.2011
High School Diploma -
Cheatham County Central High School
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