Crystal Cruz
Romeoville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Data Steward
Aldi
06.2023 - Current
- Collaborated with team in the development of routine processes to assist with maintaining the data.
- Enhanced data accuracy by refining collection techniques with creating and maintaining digital forms.
- Utilized Syniti, SNOW, SAP Logon, Queries, CoCo, CBIS, Jira, Confluence, and Collibra.
- Streamlined data management processes for improved efficiency and accuracy.
- Identified opportunities for process improvement, resulting in reduced manual effort and increased automation.
- Assisted in maintaining master data processes, ensuring consistent access to accurate information throughout the team.
- Established strong working relationships with other teams, fostering collaboration and effective communication.
- Analyzed reports and mass updates to identify trends, patterns, and anomalies for further investigation or corrective action.
Executive Assistant
Emergent Justice
07.2022 - 05.2023
- Liaised with fiscal sponsor and staff, processing contracts, hiring requests, payment requests, and tracking expenses.
- Prepared and edited presentations for internal meetings and external conferences, enhancing communication.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Streamlined company operations, enhancing workflow efficiency and data management.
- Enhanced document management, achieving a 30% quicker access to files.
Administrative Assistant/Office Manager
Kyle Wetzel District Office
02.2018 - 07.2022
- Scheduled meetings, coordinated travel, and prepared documents, ensuring executive efficiency.
- Designed presentations and materials for events and training, successfully used for business development communication and engagement.
- Responded to inquiries, resolved concerns, and built strong client relationships, improving satisfaction.
- Developed spreadsheets and databases for performance tracking, aiding in productivity analysis.
- Produced bi-weekly newsletters, keeping district agencies informed and connected.
- Implemented digital filing systems, improving document retrieval and office efficiency.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Licensed Sales Producer/ Office Assistant
The Susan Semanate Allstate Agency
04.2017 - 01.2018
- Managed a diverse portfolio of accounts, ensuring timely renewal reminders and accurate policy updates.
- Collaborated closely with claims department to expedite claim resolutions while maintaining client satisfaction.
- Managed office operations, organized documents, ordered supplies, ensured seamless workflow.
- Filed claims, processed payments, resolved customer issues, improved service efficiency.
- Streamlined data processing, created spreadsheets, reduced data discrepancies by 20%.
Benefits Enrollment Specialist
Randstad/AON
09.2016 - 04.2017
- Supported five companies during annual enrollment, providing expert guidance on benefits options, ensuring client confidence and clarity.
- Resolved participant account issues by creating and managing work tickets, enhancing service efficiency.
- Analyzed client data to tailor benefits packages, enhancing personalization.
- Educated employees on available benefit options, enabling informed decision-making during open enrollment periods.
- Served as a liaison between employees, insurance carriers, and brokers to resolve complex benefits-related issues effectively.
Bakery Team Member/ Overnight Baker
Whole Foods Market Inc
06.2015 - 09.2016
- Produced diverse baked goods from scratch, enhancing customer satisfaction with high-quality products.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
- Streamlined operations, prioritizing tasks for efficient bakery production.
- Contributed to menu diversification by suggesting new bakery product ideas.
- Elevated customer engagement by providing passionate product insights and suggestions.
Education
Online Education - undefined
Morton East High School
Skills
- Administrative Experience
- Data Quality
- Project management
- Data Analytics
- Adaptability
- Collaboration
- Large dataset management
- Self Motivation
- Analytical Skills
- Relationship Building
- Multitasking Abilities
- Critical Thinking
- Process Improvement
- Workflow Optimization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Steward
Aldi
06.2023 - Current
Executive Assistant
Emergent Justice
07.2022 - 05.2023
Administrative Assistant/Office Manager
Kyle Wetzel District Office
02.2018 - 07.2022
Licensed Sales Producer/ Office Assistant
The Susan Semanate Allstate Agency
04.2017 - 01.2018
Benefits Enrollment Specialist
Randstad/AON
09.2016 - 04.2017
Bakery Team Member/ Overnight Baker
Whole Foods Market Inc
06.2015 - 09.2016
Online Education - undefined
Morton East High School
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