Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Crystal Cunningham

Blossom,TX

Summary

Enthusiastic Professional eager to contribute to team success through hard work, dedication, attention to detail and excellent organizational, communication and computer skills!

Overview

10
10
years of professional experience

Work History

Assistant Childcare Director

Calvary Kidcare
Paris, TX
10.2017 - Current
  • Familiarized parents with center's policies, regulations, fees and curriculum.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Managed program paperwork and child records to comply with state requirements.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
  • Attended approved training and continuing education courses to maintain certifications.
  • Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
  • Monitored students' progress and provided students and teachers with assistance in resolving problems.
  • Reviewed curriculum to evaluate success and recommend and implement changes.
  • Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
  • Strengthened community engagement strategies to boost program outreach across Paris.
  • Maximized occupancy of building to achieve return on investment.

Assistant Store Manager

Exxon Mobil
Paris, TX
03.2012 - 09.2017
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every weekly to identify and proactively resolve issues negatively impacting operations.

Education

No Degree -

Paris Junior College
Paris, TX

Skills

  • Support Networks
  • Childcare Management
  • Emotional De
  • Government Standards
  • Classroom Management Techniques
  • Customer Satisfaction
  • Compliance Monitoring
  • Educational Strategies
  • Positive Reinforcement Methods
  • Professional Relationships
  • Construction Techniques
  • Student Engagement
  • Enrollment Processing
  • Constructive Feedback
  • Parental Interaction
  • Coding Guidelines
  • Behavior Modification Techniques
  • Material Inventory
  • Resource Utilization
  • Cognitive Development
  • Active Participation
  • Clerical Skills
  • Social Perceptiveness
  • Group and Individual Care
  • Professional Development
  • Instructional Techniques
  • Corrective Actions
  • Parent and Student Communication
  • Recruitment and Selection
  • Progress Reports
  • Client Needs Assessment
  • Learning Enhancement
  • Delegating Assignments
  • Microsoft Applications
  • Language Skills Development
  • Company Standards
  • Team Meetings
  • Educational Settings
  • Positive Learning Environment

Timeline

Assistant Childcare Director

Calvary Kidcare
10.2017 - Current

Assistant Store Manager

Exxon Mobil
03.2012 - 09.2017

No Degree -

Paris Junior College

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Crystal Cunningham