Crystal Curry
Grand Prairie,TX
Summary
Detailed Customer Service Representative known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Driver and Package Labeling
Amazon
03.2023 - Current
Print and accurately affix shipping labels (like the white customer label or yellow routing labels) to packages using scanners and printers.
Using your personal vehicle to deliver Amazon packages (from an Amazon station, Whole Foods, or other sites) to customers
Customer Service Representative
FTR Service Company
02.2018 - Current
- Provided Customer Service
- Manage large amounts of incoming calls
- Meet personal/team targets and call handling quotas
- Use telephones to reach out to customers and verify account information
- Made outbound calls to obtain account information.
Customer Service Representative
Pollmakers
04.2016 - 06.2018
- Providing great Customer Service
- Handling Incoming/outgoing calls
- Inform customer of deals and promotions
- Read from scripts
- Made outbound calls to obtain account information.
Education
Diploma -
Sunset High School
Dallas, TXSkills
- Customer Service Skills
- Listening Skills
- Phone Skills
- Multitask
- Positive Attitude
- Problem Solving
- Basic (PC) Computer Knowledge
- Building Customer Trust and Loyalty
- Using your personal vehicle to deliver Amazon packages (from an Amazon station, Whole Foods
- Print and accurately affix shipping labels (like the white customer label or yellow routing labels) to packages using scanners and printers
Timeline
Driver and Package Labeling
Amazon
03.2023 - Current
Customer Service Representative
FTR Service Company
02.2018 - Current
Customer Service Representative
Pollmakers
04.2016 - 06.2018
Diploma -
Sunset High School