Crystal Czech
Fountain Hills,AZ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Oka Sushi
Fountain Hills, AZ
11.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
Babysitter
Families In The Community
Fountain Hills , AZ
03.2020 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
Hostess
Oka Sushi
Fountain Hills, AZ
06.2019 - 11.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05.2022
Skills
- Verbal and Written Communication
- Age Verification
- Specials Promotion and Upselling
- Customer Service and Rapport
- Leader
- Oral and Written communication
- Quick Learner
- Team Worker
- Adaptability
- Presentation skills
Languages
Chinese (Mandarin)
Limited Working
Volunteer
- Community Food Bank of Southern Arizona
- St. Mary's Food Bank
- UMOM New Day Center
- Red Bags, dropped off necessities to those in need
Timeline
Server
Oka Sushi
11.2021 - Current
Babysitter
Families In The Community
03.2020 - Current
Hostess
Oka Sushi
06.2019 - 11.2021
High School Diploma -
Desert Mountain High School