Crystal Dagnino
Rialto,CA
Summary
Compassionate and dedicated newly licensed vocational nurse with a solid foundation in patient care and clinical practices. Proficient in administering medications, assisting with procedures, and providing patient education. Adept at collaborating with healthcare teams to deliver high quality care. Known for strong communication skills, attention to detail, and a commitment to patient advocacy. Eager to contribute to a dynamic healthcare team and grow within a supportive environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse
Primrose Home Health
07.2024 - Current
- Providing one on one nursing care
- Analyzing patient information and making informed decisions about care
- Practicing basic nursing principles
- Building rapport and effectively communicating with patient's family and healthcare team
- Performing head to toe assessments to identify any changes in patients’ condition
- Prioritizing task and managing time effectively
- Adjusting to different home environments and patient needs
- Trach care and G-tube care
- Knowledge of patient care equipment
- Medication administration
- Documenting patient care, changes in condition, and communications with healthcare team members
- Regularly checking and interpreting vital signs including blood pressure, pulse, respirations and temperature
Transplant Patient Assistant
Loma Linda University Healthcare
01.2019 - 08.2024
- Measuring and recording blood pressure, pulse, respiration, and temperature
- Conducting thorough patient evaluations and documenting medical histories
- Assisting in cleaning, dressing, and monitoring wounds
- Instructing patients and their families on care plans and health management
- Proficient with healthcare software and documentation
- Effectively communicating with patients, families, and healthcare teams
- Demonstrating compassion and understanding towards patients
- Collaborating with other healthcare professionals to provide optimal patient care
- Assisting with medication administration
- Adhering to nursing ethics and patient confidentiality
- Obtaining authorizations from health plans
- Evaluating patient’s insurance coverage, benefits and out- of-pocket expenses for transplant listing and obtaining listing authorization
- Assisting patients and their families in understanding the financial aspects of the transplant process
- Triaging patient calls
Referral Authorization Specialist
Loma Linda University Healthcare
04.2013 - 01.2019
- Insurance verification
- Obtaining authorizations from health plans
- Proficient with healthcare software and patient documentation
- Managing and resolving insurance issues with healthcare plans regarding out-of-pocket expenses
- Prioritizing tasks and managing time efficiently
- Ensuring accuracy in patient care and documentation
- Handling multiple patients’ needs and task simultaneously
- Proficiency in using Word and Excel for documentation
Back/Front Office Medical Assistant
New Millennium Medical Group/ Oliverio Medical Group
02.2007 - 02.2013
- Greeting patients and visitors
- Handling check-ins and check-outs
- Collecting patients’ information and ensuring accuracy
- Verifying patient insurance information
- Processing insurance claims and following up with denials or issues
- Overseeing patient billing, payments, and financial arrangements
- Providing empathetic and efficient service to ensure patient satisfaction
- Assisting physicians during patient examination and minor procedures
- Recording patients’ vital signs, such as blood pressure, respirations, pulse, and temperature
- Administering injections as directed by physician
- Performing basic lab test and venipuncture
- Collecting and preparing laboratory specimen
Education
High School Diploma -
Rialto High School
06-2002
Medical Assistant -
Concorde Career College
Ontario02-2007
Licensed Vocational Nurse -
American Career College
Ontario05-2024
Skills
- Clinical skills
- Communication skills
- Attention to detail
- Time Management
- Teamwork
- Adaptability
- Multi-tasking
- Ethical practices
- Patient assessment
- Patient education
- Medication administration
- HIPAA compliance
- Vital signs monitoring
- Compassionate care
- Patient care
- Clinical judgment
- Direct patient care
- Infection control
- Treatment plan implementation
- Pediatric care
- Intravenous therapy and blood withdrawal certification
- Patient and family communication
- Patient relationship building
- Caregiving skills
- Patient assessments
- Outpatient care
Certification
- Basic Life Support July2023 American Heart Association
- IV/BW Certification July2024 Star IV training, Riverside, Ca
Timeline
Licensed Vocational Nurse
Primrose Home Health
07.2024 - Current
Transplant Patient Assistant
Loma Linda University Healthcare
01.2019 - 08.2024
Referral Authorization Specialist
Loma Linda University Healthcare
04.2013 - 01.2019
Back/Front Office Medical Assistant
New Millennium Medical Group/ Oliverio Medical Group
02.2007 - 02.2013
High School Diploma -
Rialto High School
Medical Assistant -
Concorde Career College
Licensed Vocational Nurse -
American Career College
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