Crystal Dallke
Martinsburg,WV
Summary
Versatile human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
2025
2025
years of professional experience
Work History
Human Resource Specialist
Winchester Community Mental Health Center
Winchester, VA
04.2022 - Current
- Developed and implemented new employee onboarding process.
- Provided guidance to managers on disciplinary action and performance management.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Assisted in developing policies and procedures for the Human Resources Department.
- Drafted offer letters and employment contracts according to company guidelines.
- Performed audits of payroll records to ensure accuracy of employee information.
- Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
- Provided essential support to address individual HR needs of employees.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Partnered with senior HR team to communicate company standards and policies.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Sales Associate
Kay's Jewelers
Martinsburg, WV
12.2021 - 02.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Merchandiser
SAS Retail Services
Winchester, VA
06.2021 - 12.2021
- Created merchandising plans based on customer buying habits and trends in the industry.
- Organized displays according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
Assistant Manager
Yankee Candle
Winchester, VA
11.2019 - 12.2020
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
Cato
Martinsburg, WV
03.2000 - 03.2001
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Updated and maintained store signage and displays.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Stay At Home Parent
Household
Winchester, VA
- Supervisor: Self
Background Investigator
American Background
Winchester, VA
- Conducted background investigations of individuals, such as pre-employment checks, character investigations, financial status, and personal history
- Conducted audits of information provided to ensure accuracy of presented documents
- Updated and verifies information in both automated and hard copy personnel documents retained for further on investigations
- Wrote case summaries to document investigations
- Supervisor: Unknown
Education
Human Resource Management Certificate -
Martinsburg College
Martinsburg, WV09-2022
Associates Degree - Theological Studies
Christ for The Nations Institute
Dallas, TX01.1998
Skills
- Organizational Development
- Policies implementation
- Recruiting
- HR program development
- Payroll completion
- HR services
- Project Management
- Employee Retention
- Staff Management
- Talent management
- Pre-Employment Screening
Timeline
Human Resource Specialist
Winchester Community Mental Health Center
04.2022 - Current
Sales Associate
Kay's Jewelers
12.2021 - 02.2022
Merchandiser
SAS Retail Services
06.2021 - 12.2021
Assistant Manager
Yankee Candle
11.2019 - 12.2020
Store Manager
Cato
03.2000 - 03.2001
Stay At Home Parent
Household
Background Investigator
American Background
Human Resource Management Certificate -
Martinsburg College
Associates Degree - Theological Studies
Christ for The Nations Institute
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