Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Davis

Fritch,TX

Summary

Multi-talented Assistant Manager with 10 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Dedicated Assistant Manager with more than10 years in retail and customer service. Possessing second-to-none commitment to customer service.

Dependable professional worker offering experience in managing inventory, teams and projects. Prepared to leverage 10 years of managing experience to take on challenging new position. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains across board.

Retail Sales Associate versed in merchandising, display design and customer relations.

Reliable and friendly Assistant Manager adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Austin Commercial
10.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Warehouse Worker

Airswift
01.2022 - 10.2024
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Store Manager

Dollar General
02.2019 - 01.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Assistant Manager

Walmart
06.2013 - 04.2019
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Organized schedules, workflows and shift coverage to meet expected business demands
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Delegated daily tasks to team members to optimize team productivity
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Trained team of 20+ to deliver outstanding customer service, boosting customer satisfaction ratings
  • Evaluated employee performance and developed improvement plans
  • Planned and prepared workflow schedules, delegating tasks for 1-2-member team
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
  • Enhanced sales by implementing merchandising and promotional improvements
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
  • Managed personnel scheduling, facilitating adequate coverage to meet demand

Assistant Manager

Pizza Hut
01.2009 - 06.2013
  • Completed inventory audits to identify losses and project future demands
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
  • Trained team of 20-30 to deliver outstanding customer service, boosting customer satisfaction ratings
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Enhanced sales by implementing merchandising and promotional improvements
  • Evaluated employee performance and developed improvement plans
  • Planned and prepared workflow schedules, delegating tasks for team members
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Supported sales management to optimize business development
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
  • Delegated daily tasks to team members to optimize team productivity
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Managed personnel scheduling, facilitating adequate coverage to meet demand
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Cultivated customer loyalty by training team members in industry-leading service standards
  • Organized schedules, workflows and shift coverage to meet expected business demands
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Collaborated with store manager to develop successful strategies for achieving sales and profit goals
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making

Education

High School Diploma -

Pryor High School
Pryor, OK
1997

Skills

  • Customer relations
  • Product and service knowledge
  • Staff training and development
  • Retail Operations Management
  • Inventory management
  • Project management abilities
  • Inventory control
  • Merchandising
  • Orientating and training
  • Customer rapport
  • Staff development
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Clear communication
  • Attention to detail
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Warehouse organization
  • Pallet jack handling
  • Material loading and unloading
  • Punctual and dependable
  • Stacking and staging
  • Unpacking merchandise
  • Receiving and processing shipments
  • Order fulfillment
  • Pallet jacks
  • Forklift operation
  • Data entry
  • Safety protocols
  • Storage organization
  • Basic mathematics
  • Assembly and production
  • Order preparation
  • Forklift operations
  • Inventory tracking
  • Safety training
  • Microsoft Excel
  • Microsoft outlook
  • Multitasking and organization
  • Inventory audits
  • Stock management
  • Material rotation
  • Warehouse auditing
  • Pick-list processing
  • Basic computer proficiency
  • Bin consolidation
  • Labeling and sorting
  • Able to lift and carry number lbs
  • Stock control
  • Barcode scanning
  • Willing to learn
  • Lifting and sorting
  • Labeling and boxing
  • Wrapping and boxing
  • Physical strength and stamina
  • Critical thinking
  • Truck loading and unloading
  • Warehouse environment safety
  • Pallet jack operation
  • Decision-making

Certification

Forklift through Frank Phillip's College

Timeline

Warehouse Worker

Austin Commercial
10.2024 - Current

Warehouse Worker

Airswift
01.2022 - 10.2024

Store Manager

Dollar General
02.2019 - 01.2022

Assistant Manager

Walmart
06.2013 - 04.2019

Assistant Manager

Pizza Hut
01.2009 - 06.2013

High School Diploma -

Pryor High School

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Crystal Davis