Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Crystal Davis

Charlotte,NC

Summary

Dynamic Property Manager with Westminster Property Management, skilled in enhancing tenant satisfaction and streamlining operations. Expert in property inspections and lease renewals, I foster strong tenant relations while effectively managing payment collections. Proven ability to implement cost-effective strategies, ensuring compliance and maintaining property aesthetics, resulting in improved tenant retention.

Overview

12
12
years of professional experience

Work History

Property Manager

Westiminster Property Management
01.2014 - Current
  • Managed tenant relations, addressing inquiries and resolving issues promptly.
  • Oversaw property maintenance schedules, ensuring timely repairs and upkeep.
  • Coordinated lease agreements and renewals, maintaining accurate documentation.
  • Conducted regular property inspections, identifying areas for improvement and compliance.
  • Implemented cost-effective strategies for vendor management and service procurement.
  • Assisted in budget preparation, monitoring expenses to ensure financial accuracy.
  • Developed community engagement initiatives to enhance tenant satisfaction and retention.
  • Collaborated with maintenance teams to streamline workflow processes and improve efficiency.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Education

Diploma -

Concord High School
Concord, NC
06.1991

1 Year - Computer Programming

Rowan-Cabarrus Community College
Concord, NC

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff management

Additional Information

Software Skills: Microsoft 365 -Word, Excel, PowerPoint, Social Media, Design Graphics, Onesite-Prooerty Management Database


Property Management Focus - HUD Properties, Tax Credit Properties

Timeline

Property Manager

Westiminster Property Management
01.2014 - Current

Diploma -

Concord High School

1 Year - Computer Programming

Rowan-Cabarrus Community College

Similar Profiles

CREATE PROFILE