Crystal Davis
Niagara Falls
Summary
Dedicated and detail-oriented professional seeking a role as a Staffing Coordinator, Office Manager, or in Customer Service. Eager to leverage expertise, training, and educational background to contribute effectively. Open to relocation anywhere within the US and authorized to work for any employer.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Math Tutor
Bethlehem Revival Temple
09.2014 - Current
- Manages up to 15 students in an after-school program teaching math (per appropriate level), customized as needed for ages 5 to 16. While creating an environment conducive for learning.
- Facilitates classroom instruction in accordance with New York State education standards
- Builds and maintains strong relationships to ensure academic success while maintaining a structured and respected, persuasive teaching style
- Designs, develops, and implements daily lesson plans
Developmental Aide
NY State Department of Disabilities
10.2008 - 08.2011
- Instructed up to 12 individuals with physical and/or mental disabilities in several group homes, in Erie and Niagara counties, for Activities of Daily Living (ADL) including bathing, oral hygiene, dressing, feeding, etc.
- Administered medication to clients per physicians' prescriptions and their specific care plans
- Accompanied individuals to medical/dental appointments and community outings
- Coordinated and scheduled educational activities and documented all activities in compliance to NY State requirements
Staffing Coordinator
Presbyterian Homes, Inc
04.2006 - 09.2008
- Selected as the Staffing Coordinator/Manager by to replace an ineffective predecessor for the 180-bed, well-established nursing home, and responsible for ensuring adequate staffing of all personnel positions throughout the facility, overseeing up to 29 staff, responding quickly to cover individuals with unexpected absences or scheduled time off, to maintain critical services of skilled nursing care to all residents
- Performed a wide range of secretarial and/or administrative duties in collaboration with nursing home upper management/administration, and generated/submitted daily staffing activity reports accordingly
- Promoted rapidly to the Staffing Coordinator position from the CNA role, based upon work ethic, professionalism, dedication, drive, and other performance metrics
- Recognized and commended for developing substantive, collaborative relationships with all department heads, responding to requests for staffing in a timely manner, and exceeding expectations
Education
Bachelor's degree - Business Management
Strayer University
Virginia, Virginia 05.2023 - Current
Certificate - Medical Secretary
Cheryl Fell's School of Business
Niagara Falls, NY 09.2011 - 05.2012
Regents Diploma - undefined
LaSalle Senior High School
Niagara Falls, NYSkills
Organizational Skills (10 years)
Multi-tasks efficiently, Windows, MS Office, Internet research, email (10 years)
Conflict Management (1 year)
Human Resources (2 years)
Recruiting (3 years)
Management (2 years)
Payroll (3 years)
Human resources management
Word Processing
Curriculum Development
Customer Service (10 years)
QuickBooks
Time Management (2 years)
Accounts payable
Microsoft Powerpoint (2 years)
advanced math (10 years)
Administrative Experience (10 years)
Microsoft Outlook (5 years)
Data Entry (10 years)
Fundamental mathematics
Homework assistance
High school math
Student support
Student performance evaluations
Certification
Professional In Human Resources
Timeline
Bachelor's degree - Business Management
Strayer University
05.2023 - Current
Math Tutor
Bethlehem Revival Temple
09.2014 - Current
Certificate - Medical Secretary
Cheryl Fell's School of Business
09.2011 - 05.2012
Developmental Aide
NY State Department of Disabilities
10.2008 - 08.2011
Staffing Coordinator
Presbyterian Homes, Inc
04.2006 - 09.2008
Regents Diploma - undefined
LaSalle Senior High School