Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Delgado

Crystal Delgado

Phoenix,AZ

Summary

Dynamic and reliable EVS Technician with a proven track record at St. Joseph's Hospital, excelling in sanitation procedures and cross-contamination prevention. Enhanced patient satisfaction through meticulous cleaning and waste disposal methods, while fostering a positive environment. Strong time management skills contributed to efficient operations and high cleanliness standards.

Overview

2022
2022
years of professional experience

Work History

EVS Technician

St.joseph's Hospital Laboratory,kitgum
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
  • Contributed to effective communication among team members by participating in regular meetings and training sessions.
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
  • Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.

Cashier

Wendy's, Restaurants
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.

Cashier Team Lead

Taco Bell
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Dishwasher

Escape Lounge
  • Maintained up-to-date knowledge of industry trends and best practices to provide informed advice to clients.
  • Implemented process improvements, significantly reducing chargeback rates for clients'' businesses.
  • Assisted merchants in selecting optimal payment solutions, resulting in increased sales volume.
  • Enhanced customer satisfaction by promptly addressing and resolving merchant inquiries and concerns.
  • Participated in regular reviews of departmental performance metrics, identifying areas for improvement and strategizing solutions accordingly.
  • Collaborated closely with cross-functional teams to optimize service offerings and maximize client success.
  • Developed tailored recommendations for merchants based on detailed analysis of their business needs and goals.

Merchant Services Representative

Jacent Strategic Merchandising
01.2021 - 06.2021
  • Maintained up-to-date knowledge of industry trends and best practices to provide informed advice to clients.
  • Implemented process improvements, significantly reducing chargeback rates for clients'' businesses.
  • Assisted merchants in selecting optimal payment solutions, resulting in increased sales volume.
  • Enhanced customer satisfaction by promptly addressing and resolving merchant inquiries and concerns.
  • Participated in regular reviews of departmental performance metrics, identifying areas for improvement and strategizing solutions accordingly.
  • Collaborated closely with cross-functional teams to optimize service offerings and maximize client success.
  • Developed tailored recommendations for merchants based on detailed analysis of their business needs and goals.

Education

Maryvale High School
Phoenix, AZ
05.2000

Skills

  • Patient room cleaning
  • Reliability and punctuality
  • Sanitation procedures
  • Healthcare facility standards
  • Cleaning protocols
  • Sterilization techniques
  • Waste disposal method
  • Hazardous waste management
  • Cross-contamination prevention
  • Floor care techniques
  • Stock management

Timeline

Merchant Services Representative

Jacent Strategic Merchandising
01.2021 - 06.2021

EVS Technician

St.joseph's Hospital Laboratory,kitgum

Cashier

Wendy's, Restaurants

Cashier Team Lead

Taco Bell

Dishwasher

Escape Lounge

Maryvale High School

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Crystal Delgado