Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Crystal Dempsey

Williston,FL

Summary

Experienced with coordinating office operations and providing excellent customer support. Utilizes organizational skills and attention to detail to maintain smooth office functions. Knowledge of managing schedules, handling inquiries, and supporting team objectives effectively.

Overview

10
10
years of professional experience

Work History

Home Health Aide

Concierge Care
02.2021 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Monitored customer feedback and identified areas of improvement.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.

Dietary Aide

UF Health Psychiatric
12.2018 - Current
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
  • Kept all kitchen areas clean, tidy and free of hazards.

Cashier Team Lead

Kmart, Sears Holding
08.2015 - 09.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Education

Williston High School
Williston, FL

Skills

  • Patient care
  • Client documentation
  • Interpersonal communication
  • Certified home health aide (CHHA)
  • Customer service
  • Strong problem solver
  • Appointment scheduling
  • Administrative support
  • Payment processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Home Health Aide

Concierge Care
02.2021 - Current

Dietary Aide

UF Health Psychiatric
12.2018 - Current

Cashier Team Lead

Kmart, Sears Holding
08.2015 - 09.2017

Williston High School

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