Summary
Overview
Work History
Skills
Timeline
Generic

Crystal Deusenberry

Columbus,OH

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Shift Lead

Duchess Bp
06.2023 - Current
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.

Stowed

Amazon
11.2022 - 06.2023
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
  • Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
  • Improved team productivity with effective communication, collaboration, and problem-solving skills.

Assistant Manager

Family Dollar
03.2022 - 07.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Assistant Manager

Dollar General
04.2020 - 05.2021

Clean , stock ,take care of customer ,count money ,do paperwork and much more

Skills

  • Performance Improvement
  • Operations Monitoring
  • Technical knowledge
  • Decision-making capabilities

Timeline

Shift Lead

Duchess Bp
06.2023 - Current

Stowed

Amazon
11.2022 - 06.2023

Assistant Manager

Family Dollar
03.2022 - 07.2022

Assistant Manager

Dollar General
04.2020 - 05.2021
Crystal Deusenberry