Crystal Dieter

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• Developed and implemented a comprehensive business development strategy for the organization.
• Analyzed market trends and identified new business opportunities in existing and potential markets.
• Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
• Managed the entire sales cycle process including prospecting, lead generation, qualifying prospects, presenting solutions, negotiating terms and closing deals.
• Developed strong internal relationships across departments in order to effectively manage projects from conception through completion stages.
• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
• Hired talented, trainable team members and drove new business strategies to grow revenues.
• Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
• Solved complex incidents and problems impacting management and business direction.
• Marketed and developed key accounts by favorably representing company at membership and community functions.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Coached, developed and motivated team to achieve revenue goals.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Established ambitious goals for employees to promote achievement and surpass business targets.
• Oversaw regional and local sales managers and staff.
• Developed and significantly exceeded companies growth goals for West Valley.

• Oversaw volunteer logistics and handled schedules, inventory and management.
• Create and maintain program projected yearly budget.
• Recruit/Train new volunteers on policies and procedures
• Communicate and troubleshoot regularly with volunteers to creatively increase efficiency and customer/patient satisfaction
• Coordinate supervisors, directors and administration combining group efforts to achieve common goals for productivity and efficiency.
• Created and Implemented "Kourtesy Kart" once a week position, delivering fresh baked cookies to guest & staff to boost moral and customer service initiatives
• Organize community events for recruitment, interviews, orientation, managing all aspects/growth of the program and volunteers, human resource responsibility to keep volunteers compliant, managed and educated.

• Facilitate communication between patients, medical and administrative staff and regulatory agencies.
• Liaison between financial counselors, social work, billing department and clinical staff for patients and their guarantors to ensure an exceptional overall experience at PCH.
• Cross trained/assist surgery center, radiology and level 1 state of the emergency department with over 59 beds.
• Assist management, VP and supervisors in each department to initiate necessary innovative department improvements.
• Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
• Managed patient admissions and hospital discharges to various settings.
• .Negotiate and collect fees at time of service.
• Verified patient's insurance eligibility prior to appointment date for payment purposes. Obtained prior authorizations.

• Generated 4 million in sales through effective networking and marketing strategies to grow new business and increase productivity
• Handle computer system troubleshooting and provided technical support to entire team for computer operations
• Negotiated contracts with buyers and sellers to maximize customer savings and profits
• Maximized market share by working with clients and building relationships.
• Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
• Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
• Maintained current and accurate CRM database of prospective customers.

• Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
• Increased sales through continual upselling and product suggestions
• Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
• Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
• Trained newly hired top talent to fill key positions and maximize productivity
• Worked with management to coordinate special functions and events
• Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.