Crystal Dispanet

Looking for a position where I may be able to utilize excellence in communication skills and facilitation acumen in a healthcare setting that best utilizes my experience and capabilities. Skilled Support Technician with experience in troubleshooting, system maintenance and customer support. Strengths include strong problem-solving abilities, technical knowledge, and aptitude for learning new technologies quickly. Proven track record of improving system performance and resolving complex technical issues to ensure client satisfaction.

• Extensive knowledge of medical terminology, anatomy and physiology
• ICD, CPT and HCPCS coding proficiency
• Extensive experience of Medicare LCDs and guidelines
• Data verification and document processing.
• Patient service/ equipment qualification
• Strong medical billing and account resolution experience
• In-depth knowledge charge review, claim submission, claim follow up, payment posting and patient statement resolution
• Insurance verification, Authorizations and Financial Obligations
• Ability to read and interpret surgical and procedure reports
• Proficient in assigning appropriate medical codes for diagnosis and service for appropriate payment
• Payor specific knowledge including Medicare, Medicaid, Workers Compensation and all 3rd party payers
• Review patient records for proper documentation

• 26 years medical experience. 17 years of experience working as an Intake Coordinator
• Patient and Referral source liaison
• Extremely proficient in relevant computer applications and practice management software
• Microsoft Word, Adobe, Excel and Brightree software knowledge
• Received multiple excellence awards from employers
• Strong organizational, communication, coordination and problem solving skills
• Team player in high stress/high pace environments