Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Receptionist
Crystal Downing

Crystal Downing

Walla Walla,WA

Summary

Dynamic professional with a proven track record at Yeehaw Aloha excelling in inventory coordination and enhancing customer satisfaction. Leveraged visual merchandising expertise to significantly increase sales, while mastering cash management and fostering a culture of safety. Adept at staff training and development, consistently ensuring operational excellence and optimal service levels. Retail professional with focus on merchandising and operational excellence. Proven ability to enhance store aesthetics and streamline inventory processes. Valued for collaborative approach and adaptability to dynamic retail environments. Skilled in visual merchandising and inventory control, with reliable and results-driven work ethic. Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clerk

Chevron
03.2023 - 07.2024
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Performed cash, card, and check transactions to complete customer purchases.

Merchandising Assistant Store Manager

Yeehaw Aloha
11.2017 - 09.2023
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Increased sales by strategically placing merchandise and creating visually appealing displays.
  • Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
  • Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.

Education

No Degree - Busssiness

Walla Walla Community College
Walla Walla, WA
06-2027

GED -

Twin Falls Community College
Twin Falls, ID
04-2012

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Staff Training and Development
  • Safety Monitoring
  • Visual Merchandising Expertise
  • Inventory Coordination
  • Merchandise planning
  • Workflow Management

Accomplishments

  • HIPAA Compliance Certification– HIPAA Exams, Inc.
  • Project Management Professional (PMP)

Certification

  • HIPAA Compliance Certification– HIPAA Exams, Inc.
  • Project Management Professional (PMP)

Timeline

Clerk

Chevron
03.2023 - 07.2024

Merchandising Assistant Store Manager

Yeehaw Aloha
11.2017 - 09.2023

No Degree - Busssiness

Walla Walla Community College

GED -

Twin Falls Community College
Crystal Downing