Overview
Work History
Summary
Education
Skills
Timeline
Crystal Drenner

Crystal Drenner

Mt Vernon,IL

Overview

36
36
years of professional experience
6
6
years of post-secondary education

Work History

Teacher/Tutor/Adjunct Professor

Various
Indiana/Illinois
01.1997 - 01.2025
  • Maintained classroom sizes of 3 - 35. Managed support staff of 1-5 co-workers.
  • Gave instruction in all subjects, including professional development of teachers.
  • Managed schedules, developed curriculums, assessment needs of developing peers.
  • Maintained files, data, meetings with staff and parents.
  • Gained knowledge of computer programs to benefit staff and developing peers.
  • Maintained schedules for testing and data for various academic settings.
  • Grant writing and acquired four different grants for the academic setting.

Director of Personnel/Communications

Creative Financial Options
Merrillville, Indiana
01.1997
  • Worked with upper management to write new policies and procedures to employee handbook.
  • Created pre-employment screening. Orientation/training of new employees.
  • Supervised/evaluated staff. Recruitment/Retainment procedures.
  • Conducted office meetings.
  • Worked as Liaison to upper management.

Payroll/Billing/Service Tracking Coordinator. Director of Personnel. Homecare Coordinator. Administrative Assistant

Various
Crown Point, Indiana
01.1989 - 01.1997
  • Staff meetings. Employee in-service days. Health screenings. Client/employee scheduling.
  • Maintained personnel files for 250+ employees. Processed payroll, and set up employee insurance.
  • Acquired insurance approvals for new patients. Plan of Treatment/Physician Orders/Medicaid Prior Approvals.
  • Trained on new computer systems/setup new computer systems.
  • Developed/setup filing systems. Implemented new employee paperwork, training, and flow systems.
  • Created and implemented new employee handbook and company policy and procedures, which was then used nationwide.
  • Aided hospitals in discharge planning and transferring patients to home care.
  • Data input into computer systems for staff, patients, and insurance needs.
  • Marketing potential clients, new staff, and worked with potential hospitals.
  • Assisted upper management with federal OSHA surveys.
  • Writing newspaper ads/articles.
  • Assisted with maintaining accounts for accounts receivable and payable.
  • Trained in Medical Terminology and ICD9 codes.

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Education

Bachelor of Arts - Education, Religion, History, Music, Reading

Valparaiso University, Valparaiso, IN
08.1997 - 05.2002

Business Management -

Sawyer College of Business/Kaplan College, Merrillville, IN
01.1986 - 03.1987

Skills

  • Learning assessments
  • Differentiated instruction
  • Fundraising
  • Student engagement
  • Data analysis
  • Technology integration
  • Cross-functional teamwork
  • Staff training and development
  • Operations management
  • Verbal and written communication
  • Policy and procedure development
  • Documentation and reporting
  • Time management
  • Goal setting
  • Performance evaluations
  • Conflict resolution
  • Business administration
  • Employee onboarding
  • Decision-making

Timeline

Valparaiso University - Bachelor of Arts, Education, Religion, History, Music, Reading
08.1997 - 05.2002
Teacher/Tutor/Adjunct Professor - Various
01.1997 - 01.2025
Director of Personnel/Communications - Creative Financial Options
01.1997
Payroll/Billing/Service Tracking Coordinator. Director of Personnel. Homecare Coordinator. Administrative Assistant - Various
01.1989 - 01.1997
Sawyer College of Business/Kaplan College - Business Management,
01.1986 - 03.1987
Crystal Drenner