Summary
Work History
Skills
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Timeline
StoreManager
Crystal  E

Crystal E

New Braunfels,TX

Summary

Seasoned professional in the field of truck driving with comprehensive knowledge of local and interstate routes. Possess a strong understanding of safety regulations and compliance requirements, ensuring on-time and accurate deliveries. Known for maintaining vehicles in top-notch condition and demonstrating exceptional communication skills with customers, dispatchers, and supervisors. Previous work has significantly improved operational efficiency through proactive vehicle maintenance and route planning.

Work History

Professional Truck Driver

PrivCo
New Braunfels
  • Attended weekly meetings with dispatchers regarding route assignments.
  • Adhered to company policies related to work hours and break times.
  • Ensured proper handling of hazardous materials during loading and unloading process.
  • Provided outstanding customer service, establishing enduring business connections and supporting business growth.
  • Delivered goods in a timely manner according to customer requirements.
  • Loaded and unloaded freight using pallet jacks, forklifts, ramps, and other equipment.
  • Managed expenses including fuel costs, toll fees within budget limits.
  • Participated in training programs as required to maintain skillset up-to-date.
  • Provided excellent customer service by answering questions about products or services delivered.
  • Maintained accurate log books and records of deliveries.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Followed regular schedule of pickups for individual customers and groups.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Assisted co-workers with loading and unloading tasks when necessary.

Assistant Manager

Jims
San Antonio, Texas
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Created reports on sales trends, inventory levels, and financial data.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created and managed budgets for travel, training, and team-building activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Recruited and trained new employees to meet job requirements.

Skills

  • Hazardous materials handling
  • Vehicle maintenance
  • Route planning
  • Logistics coordination
  • Budget management
  • Customer relationship management
  • Employee training
  • Conflict resolution
  • Team supervision
  • Effective communication
  • Problem solving
  • Time management
  • Accurate record keeping
  • Strong communication skills
  • Stress management techniques
  • First aid training
  • Emergency response preparedness
  • Load securing techniques
  • Physical stamina and endurance
  • Basic computer literacy
  • Customer-oriented
  • Dependable and reliable
  • Customer service
  • Strong work ethic

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Timeline

Professional Truck Driver

PrivCo

Assistant Manager

Jims
Crystal E