Professional Truck Driver
- Attended weekly meetings with dispatchers regarding route assignments.
- Adhered to company policies related to work hours and break times.
- Ensured proper handling of hazardous materials during loading and unloading process.
- Provided outstanding customer service, establishing enduring business connections and supporting business growth.
- Delivered goods in a timely manner according to customer requirements.
- Loaded and unloaded freight using pallet jacks, forklifts, ramps, and other equipment.
- Managed expenses including fuel costs, toll fees within budget limits.
- Participated in training programs as required to maintain skillset up-to-date.
- Provided excellent customer service by answering questions about products or services delivered.
- Maintained accurate log books and records of deliveries.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Followed regular schedule of pickups for individual customers and groups.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Assisted co-workers with loading and unloading tasks when necessary.