Crystal Elliott
Tulare,CA
Summary
Detail-oriented and decisive administrative professional with a strong commitment to customer relations. Known for resilience in fast-paced environments and ability to handle challenges. Skilled in multitasking, sound judgment, and self-motivation. Works well independently or as part of a team to ensure timely and accurate task completion.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant
US Tower Corp
Woodlake, CA
11.2022 - 10.2024
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for the executive team
- Maintained confidential records and files related to executive operations
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Developed effective filing systems for easy retrieval of information when needed
- Monitored incoming emails and responded accordingly in a timely manner
- Performed data entry tasks into various software programs, including MS Excel spreadsheets
- Oversaw inventory control processes, ensuring availability of supplies at all times
- Answered telephone calls from customers or clients, providing assistance where necessary
- Ensured that all relevant paperwork was completed accurately prior to submission for approval
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls
- Participated in frequent communication with other administrative team members, human resources, and finance department on special projects and events
- Relayed messages, retrieved reports, and printed documents for co-workers to assist with office workflow
- Executed special objectives and projects in response to executive team and board member requests
- Prepared invoices and drafted memos for executives
Office Manager
Sousa and Company
Visalia, CA
01.2008 - 11.2022
- Managed incoming calls and emails efficiently
- Educated team members on office protocols and procedures
- Coordinated appointment and meeting times
- Maintained updated calendars reflecting appointments and changes
- Generated invoices, memos, and various reports
- Coordinated correspondence efficiently across multiple platforms
- Managed bookkeeping tasks, such as data entry and reconciliations
- Maintained electronic and paper databases and filing systems with utmost accuracy
- Ensured adequate supply levels and organization
- Managed creation and circulation of various forms within the office
- Aided preparation of client reports
- Addressed client requests by delivering accurate and timely answers
- Executed accurate typing of dictated reports efficiently
- Performed preventive maintenance to ensure equipment functionality
- Completed copying, binding, and scanning efficiently
- Composed business correspondence for colleagues
- Managed front desk operations as needed
- Ensured strict confidentiality of sensitive data
- Ensured adherence to deadlines
- Prepare and electronically file income tax extensions/payment vouchers
- Electronically file client's tax returns
- Evaluate any e-file rejections and resolve
- Assisted Bankruptcy Trustee with Chapter 7 and Chapter 11 cases
Education
High School Diploma -
Tulare Union
Tulare, CA06-2002
Skills
- Project management
- Scheduling and calendar management
- Data entry
- Customer relations
- Microsoft Office Suite
- Identify problems quickly and efficiently
- Prioritize and organize tasks
- Dependable
Certification
- Notary
- Treasurer for Tulare County Cattle Drive Beef Boosters
References
References available upon request.
Timeline
Executive Assistant
US Tower Corp
11.2022 - 10.2024
Office Manager
Sousa and Company
01.2008 - 11.2022
- Notary
- Treasurer for Tulare County Cattle Drive Beef Boosters
High School Diploma -
Tulare Union
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