Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Elliott

Coral Springs,FL

Summary

Results-driven professional with a strong background in reception and administrative assistance, fluent in Spanish. Proven track record of improving client service levels at Stationary Power Services, consistently delivering exceptional results. Led a team of 8 technicians, coordinating operations for seamless project execution. Demonstrates exceptional organizational skills and problem-solving abilities by securing crucial service contracts and leading a parent supports group, showcasing a well-rounded skill set.

Overview

26
26
years of professional experience

Work History

Part-Time Dog Sitting Services

Medure Family
01.2008 - 01.2023
  • I cared for family dogs while they were on family vacations, both in my home and theirs
  • The second dog had special needs, for which I provided specialty care, administered meds, and catered to a special diet

Stay-at-home Mom

01.2003 - 01.2023
  • Homeschool teacher for my Autistic son beginning grade 6th through 12th and beyond
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Managed and coordinated multiple projects while ensuring timely completion
  • Managed the daily needs of my Autistic son as well as my daughter and husband
  • Chaperoned for school field trips
  • Created and led a parent support group
  • Volunteered for fundraising events to ensure our classrooms had enough money for need supplies
  • Handled all bills and bank and school records

Service Manager

Stationary Power Services, Inc.
01.2001 - 01.2002
  • Secured and maintained annual service contracts, battery and hardware sales, managed a team of 8 field technicians, prepared monthly service schedules for clients, maintained a database of service reports, prepared packing slips, prepared quotations for potential product sales, handled invoicing for client services well as battery/hardware sales, prepared per diem and hotel accommodations for field service technicians, attended to in-person client meetings with customers such as Verizon, and Walt Disney World, FL., tracked shipments of client merchandise, coordinated with warehouse team to ensure timely shipment of product, general office duties such as faxing, filing, copying and telephone answering

Receptionist

Cunningham-Woods, Inc.
01.1999 - 01.2001
  • Managed trafficking of quote file information between client and customer, managed trafficking of job files for the company, handled front desk reception, assistant to four Sales Associates, General office duties including faxing and fax distribution, mass mailings, answering multi-line phone, typing, memo distribution, updating and archiving all company literature, office supply orders, personal assistant to president of company, mail review and distribution, responsible for client contact and follow-up, liaison between Liebert Corporation and clients, liaison between clients and trucking companies, provides assistance in event planning, and general up-keep of in-house equipment (copier, fax machine, and printers)

Receptionist

Southeast Bankers Mortgage Company
01.1998 - 01.1999
  • I performed general office duties, front desk reception, maintained company files, and made cold calls to prospective home buyers/sellers

Administrative Assistant

Bell Atlantic
01.1997 - 01.1998
  • Managed all agency contact and trafficking for clients, managed all incoming client invoices, supervised all in-studio talent for phone prompt recordings and commercials, responsible for having English language promotional scripts translated to Spanish language, organized movie screenings with company signage and displays to promote black history month for Bell Atlantic, managed all department files, and coordinated all client and agency meetings

Education

Liberal Arts Studies -

SUNY Farmingdale
06.1993

Skills

  • Project management
  • Conversational Spanish Skills
  • Effective Communication
  • Organization
  • Problem-solving
  • Management
  • Customer Support Skills
  • Experienced with Microsoft Word
  • Excel
  • Organizational skills

Timeline

Part-Time Dog Sitting Services

Medure Family
01.2008 - 01.2023

Stay-at-home Mom

01.2003 - 01.2023

Service Manager

Stationary Power Services, Inc.
01.2001 - 01.2002

Receptionist

Cunningham-Woods, Inc.
01.1999 - 01.2001

Receptionist

Southeast Bankers Mortgage Company
01.1998 - 01.1999

Administrative Assistant

Bell Atlantic
01.1997 - 01.1998

Liberal Arts Studies -

SUNY Farmingdale

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Crystal Elliott