Crystal Emond
Merrimack,NH
Summary
Detail-oriented Window Assembler with experience in manufacturing setting. Demonstrated expertise in creating components to precise specifications and working with various tools and machinery. Proven record of creating components to meet customer specifications.
I have knowledge with reading tape measure, cutting on saws, assembling frames and screens for windows.
Overview
23
23
years of professional experience
Work History
Cashier
Cafe Services
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
Assistant Deli Manager
Market Basket
Middleton, MA
04.2008 - 09.2022
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Set schedules for 8 staff by planning and designating shifts and hours.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Window Assembler
Coastal Industries
05.2005 - 04.2008
- Completed tasks on time to meet quality and safety standards.
- Followed safety protocols to maintain safe working environment.
- Assembled parts correctly according to specifications, reducing quality issues.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Assisted in development of new assembly processes.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Monitored inventory, keeping necessary supplies on hand.
- Maintained detailed records of production and assembly processes.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Trained new assembly personnel on proper use of equipment.
- Inspected completed products to encourage quality and adherence to company standards.
- Coordinated with other departments to complete projects within deadline.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Recognized and reported defective material and equipment to shift supervisor.
- Carried out preventative maintenance, keeping tools and machinery functional.
Truck Unloader
Walmart
Methuen, MA
09.2001 - 05.2005
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Movie Theater Employee
loews AMC
Methuen, MA
09.2000 - 09.2004
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Checked IDs for age-restricted shows in compliance with regulations.
- Troubleshot technical issues to maintain high-quality viewing experience.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Sold admission, processed payments, and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Education
High School Diploma -
Whittier Vocational High School
Haverhill, MA06.2001
Skills
- Staff Training
- Identification Checks
- Stocking and Replenishing
- Sales Expertise
- Guest Inquiries
- Verbal and Written Communication
- Order Taking
- Product Knowledge
- Product and Service Sales
- Money Handling
- Credit and Cash Transactions
- Cash Management
- Cleaning and Sanitizing
- Time Management Skills
- Point-of-Sale Software
- Customer Service Excellence
- Scanner Operation
- Active Listening
- Customer Service
- Process Payments
- Merchandise Restocking
- Currency Counting
- Retail Merchandising
- Hospitality and Accommodation
- Critical Thinking
- Payment Collection
- Total Payment Calculation
- Restocking
- Speaking
Timeline
Cashier
Cafe Services
09.2022 - Current
Assistant Deli Manager
Market Basket
04.2008 - 09.2022
Window Assembler
Coastal Industries
05.2005 - 04.2008
Truck Unloader
Walmart
09.2001 - 05.2005
Movie Theater Employee
loews AMC
09.2000 - 09.2004
High School Diploma -
Whittier Vocational High School
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