Irijah Dozier
Cottage Grove,MN
Summary
Driven by a passion for fostering excellence, I leveraged my expertise at the Community College of Rhode Island to significantly enhance peer tutoring programs, boosting campus-wide performance. Adept in organization and effective communication, my background spans from retail to education, consistently building strong relationships and adapting to diverse customer needs with professionalism and keen analytical skills.
Overview
4
4
years of professional experience
Work History
Academic Peer Tutor
Community College of Rhode Island
Providence, RI
01.2023 - 05.2024
- Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
- Improved overall campus-wide academic performance by contributing to the development of peer tutoring programs and services.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
Sales Associate
Home Depot
Providence, RI
09.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Walmart
Andover, MN
08.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor Of Science - Finance
Metropolitan State University
Saint Paul, MNAssociate Of Applied Arts - Accounting And Business Management
Community College of Rhode Island
Warwick, RI05.2024
Skills
- Organization
- Academic Writing
- Subject Expertise
- Study strategies
- Multitasking
- Reliability
- Effective Communication
- Active Listening
- Adaptability and Flexibility
- Decision-Making
Timeline
Academic Peer Tutor
Community College of Rhode Island
01.2023 - 05.2024
Sales Associate
Home Depot
09.2021 - 07.2023
Cashier
Walmart
08.2020 - 07.2021
Bachelor Of Science - Finance
Metropolitan State University
Associate Of Applied Arts - Accounting And Business Management
Community College of Rhode Island