Crystal Felton
Orient,Ohio
Summary
Operations Manager with a proven track record of streamlining daily operations to enhance efficiency and achieve business objectives. Demonstrated expertise in process optimization and performance analysis, coupled with strong team leadership skills. Committed to driving operational excellence and fostering a productive work environment in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Operations Manager
McKesson
Groveport, Ohio
02.2022 - Current
- Reviewed, updated, and audited security, regulatory, and GMP policies to ensure compliance.
- Ensured compliance of maintenance for all assets with company policies.
- Supervised inventory procedures to guarantee correct stock quantities.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed scheduling, training and inventory control.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Quality Assurance Supervisor
YOH
Groveport, Ohio
11.2020 - 02.2022
- Oversaw the implementation of standardized QA procedures.
- Ensured that corrective actions were taken when necessary.
- Managed team of QA inspectors to maintain quality standards compliance.
- Provided training to staff on QA processes, enhancing adherence to quality standards.
- Established and supervised quality assurance processes for adherence to regulations.
Shift Supervisor
Cintas
Grove City, Ohio
05.2011 - 10.2020
- Oversaw group of more than 10 staff members in a rapidly changing distribution venue.
- Collaborated with management to develop and implement strategies for business growth.
- Trained and mentored team members to enhance productivity and teamwork.
- Consistently maintained budget through meticulous inventory oversight.
- Managed inventory, ordering supplies, and handling customer complaints effectively.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
High School Diploma -
Laurel Valley High School
Ligonier, PA05-2000
Skills
- Regulatory compliance
- Employee training
- Team leadership
- Safety management
- Inventory management
- Problem solving
References
References available upon request.
Timeline
Operations Manager
McKesson
02.2022 - Current
Quality Assurance Supervisor
YOH
11.2020 - 02.2022
Shift Supervisor
Cintas
05.2011 - 10.2020
High School Diploma -
Laurel Valley High School
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