Crystal Ferguson
Kansas City,MO
Summary
Dynamic warehouse professional with extensive experience at CKS Packaging, excelling in efficient packing and quality inspection. Proven ability to enhance operational workflows and reduce errors through effective training and teamwork. Skilled in material handling and committed to maintaining safety protocols, fostering a productive and organized work environment.
Overview
5
5
years of professional experience
Work History
Lead Packer
CKS Packaging
06.2024 - 12.2025
- Supervised packing operations to ensure adherence to quality standards and safety protocols.
- Trained new team members on packing techniques and equipment usage.
- Coordinated workflow among packers to optimize efficiency and meet production deadlines.
- Implemented process improvements that reduced packaging errors and waste.
Supervisor
CKS Packaging
06.2024 - 12.2025
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained new team members on equipment usage and operational procedures.
- Streamlined workflow processes, resulting in improved efficiency across production lines.
- Monitored team performance, providing feedback for continuous improvement and skill development.
- Coordinated scheduling and resource allocation to optimize production output.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Package Handler
CKS Packaging
06.2024 - 12.2025
- Operated material handling equipment to efficiently transport packages within the facility.
- Sorted incoming and outgoing shipments based on size, destination, and priority.
- Maintained cleanliness and organization in work areas to promote safety and efficiency.
- Assisted with loading and unloading packages from delivery trucks accurately.
- Collaborated with team members to ensure timely processing of shipments.
- Adapted quickly to changing priorities in fast-paced environment, demonstrating flexibility in tasks assigned.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
Digital Picker
Walmart
04.2022 - 06.2024
- Operated handheld scanners to accurately track inventory movements.
- Selected and packed merchandise according to customer orders and specifications.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to optimize picking efficiency and workflow processes.
Warehouse Package Handler
Fed Ex Ground
08.2020 - 04.2023
- Ensured compliance with safety protocols and best practices.
- Collaborated with team members to maintain workflow efficiency.
- Trained new hires on operational procedures and safety standards.
- Assisted in resolving shipping discrepancies to maintain service quality.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Checked products for damage or other issues before packing into boxes.
- Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
- Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
- Demonstrated strong problem-solving skills in addressing any packaging or shipping issues that arose during daily operations.
- Expedited order fulfillment, ensuring timely shipment of customer orders through prioritizing tasks and managing time effectively.
- Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Assembled pallets and crates for secure transportation of materials.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Education
High School Diploma -
Harmon High School
Kansas City, KS05.2000
Skills
Labeling and tagging
Timeline
Lead Packer
CKS Packaging
06.2024 - 12.2025
Supervisor
CKS Packaging
06.2024 - 12.2025
Package Handler
CKS Packaging
06.2024 - 12.2025
Digital Picker
Walmart
04.2022 - 06.2024
Warehouse Package Handler
Fed Ex Ground
08.2020 - 04.2023
High School Diploma -
Harmon High School