Crystal Ferris
Easton,ME
Summary
Dynamic Cafeteria Manager with a proven track record at Easton School Department, excelling in food safety and sanitation standards. Expert in inventory management, reducing waste significantly while enhancing staff training and customer service. Committed to fostering a positive work environment and ensuring compliance with health regulations for exceptional dining experiences.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cafeteria Manager
Easton School Department
08.2022 - Current
- Oversaw daily cafeteria operations, ensuring efficient food service and compliance with health regulations.
- Trained and mentored staff on food safety protocols and customer service excellence.
- Developed menus that met nutritional guidelines while accommodating diverse dietary needs.
- Implemented inventory management system, reducing food waste and optimizing supply orders.
Restaurant Manager
KFC/Taco Bell
09.1999 - 12.2021
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Developed and implemented inventory management procedures to reduce waste.
- Managed scheduling and labor costs to optimize workforce productivity.
- Coordinated special events, increasing revenue through tailored menu offerings.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Easton High School
Easton, ME06-1999
Skills
- Food preparation
- Health and safety procedures
- Food handling
- Sanitation standards
Certification
- Serve Safe Certified
Timeline
Cafeteria Manager
Easton School Department
08.2022 - Current
Restaurant Manager
KFC/Taco Bell
09.1999 - 12.2021
Easton High School
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