CRYSTAL FLETT
CUSTOMER SERVICE
FELLOWS,CA
Summary
SEVERE CUSTOMER SERVICE SKILLS, LONG TIME HISTORY OF CASHIERING, STOCKING, ORDERING, FILING, LANDSCAPING, ASSISTATED MECHANIC, HOUSEKEEPING, AND VARIOUS OTHER POSITIONS AND HOBBIES, LOTS OF VOLUNTEER WORK.
Overview
25
25
years of professional experience
Work History
IN HOME HEALTH CARE PROVIDER
BRIGHT
04.2024 - 06.2024
- Delivered reliable respite care for family caregivers through companionship, light housekeeping, and transportation assistance.
- Assisted patients with mobility challenges via physical therapy exercises to enhance strength and flexibility.
- Managed complex medical equipment at home while ensuring strict cleanliness protocols for infection control.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
- Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
- Demonstrated cultural sensitivity when working with diverse populations by adapting care practices accordingly.
- Improved overall patient wellbeing by offering emotional support and companionship during times of loneliness or distress.
- Demonstrated cultural sensitivity and understanding when working with diverse patient populations, adapting care practices as needed to accommodate unique backgrounds and beliefs.
THINNER
BOSCO FLETT
07.1999 - 06.2023
- Streamlined workflow processes through effective communication with team members, leading to improved productivity levels.
- Enhanced company reputation by providing exceptional customer service and addressing any concerns promptly.
- Consistently met project deadlines through proficient task management and close coordination with other construction professionals.
- Knowing and following Tribal and Governmental Specs down to the inches.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
CONTRACTOR
VARIOUS
02.2020 - 08.2022
- Delivered high-quality work on time and within budget, earning positive client feedback.
- Established long-term client relationships, resulting in increased repeat business opportunities.
- Managed multiple projects simultaneously, ensuring adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to prevent project delays.
- Consulted with clients to assess needs and propose optimal solutions.
- Maintained site safety compliance with budget, schedule, and building codes.
CAGE CASHIER/ASSISTANT CAGE MANAGER/VAULT MANAGER
SPOAKNE TRIBE OF INDIANS
07.1999 - 09.2018
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
- Quickly and accurately counted drawers at start and end of each shift.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Secured casino funds not in use after balancing cash drawer.
- Processed various cash transactions and answered gaming customer questions.
Education
High School Diploma -
WELLPINIT HIGH SCHOOL
Wellpinit, WA06-1999
WELLPINIT HIGH SCHOOL
WELLPINIT, 06-1999
Skills
- Personal care assistance
- Housekeeping and maintenance
- Vital signs assessment
- Patient safety protocols
Timeline
IN HOME HEALTH CARE PROVIDER
BRIGHT
04.2024 - 06.2024
CONTRACTOR
VARIOUS
02.2020 - 08.2022
THINNER
BOSCO FLETT
07.1999 - 06.2023
CAGE CASHIER/ASSISTANT CAGE MANAGER/VAULT MANAGER
SPOAKNE TRIBE OF INDIANS
07.1999 - 09.2018
High School Diploma -
WELLPINIT HIGH SCHOOL
WELLPINIT HIGH SCHOOL
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