Crystal Flores
Grand Prairie,TX
Summary
To obtain a career that allows me to use my skills, and knowledge to face even more difficult challenges. Authorized to work in the US for any employer A highly organized and detail-oriented administrative professional with personal assistance experience. Proven track record of providing exceptional administrative support to executives and senior management. Adept at efficiently managing multiple tasks, prioritizing workload, and providing excellent customer service. Skilled in Microsoft Office Suite, calendar management, and travel coordination. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Assistant
Ikon Tech
08.2023 - 01.2024
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
- Handled incoming and outgoing mail, email and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Wrote reports, executive summaries and newsletters.
EXECUTIVE ASSISTANT/ PERSONAL ASSISTANT
Yummi sushi
01.2022 - 07.2023
- Executive to CEO and Vice President also a personal assistant Traveling , scheduling for two CEOs minutes meeting for each meeting
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
BUSINESS ANALYST
Calyx Software
06.2020 - 01.2021
- Building accounts for Banks and Mortgage companies training clients to use our software.I'm also in support team answer questions on any issues our clients have.
EXECUTIVE ASSISTANT TO THE PRESIDENT
Alden Short, Inc
05.2015 - 01.2019
- Answered calls front desk
SALES ASSOCIATE
Michael Kors
09.2011 - 01.2017
- Provide customer service
DANCE INSTRUCTOR
Dallas Dance Academy
07.2006 - 01.2016
- Built and maintained relationships with clientele
- Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
ADMINISTRATIVE ASSISTANT, HR ASSISTANT, CLOSING ASSISTANT, FUNDING COORDINATOR
Franklin American Mortgage
06.2003 - 03.2015
- Handled wholesale reports for final documentation
Education
Bachelor of Business Administration - Business Administration
Dallas Baptist University
Dallas, TX05.2008
Skills
- Proficient Cheerleading
- Public Speaking
- Budgeting
- Microsoft Excel
- Time Management
- Office Experience (10 Years)
- Microsoft Word (10 Years)
- 10 Key Calculator
- Business Analysis (3 Years)
- Writing Skills (10 Years)
- Project Management
- Personal Assistant Experience
- VMWare
- Travel Planning (8 Years)
- Data Mining
- Python
- SAS
- Google Suite
- Social Media Management
- QuickBooks (10 Years)
- Management
- Events Management
- Filing
- Data Analysis Skills
- Administrative Experience
- Office Management
- Organizational Skills
- Calendar Management
- Computer Literacy
- Phone Etiquette
- Typing
- Administrative Support
- Database Management
- Staff Management
- Scheduling
- Customer Service
- Meeting Planning
- Business Administration
- Mail Management
- Travel Coordination
- Schedule Management
- Filing and Data Archiving
- Office Administration
- Schedule & Calendar Planning
- Conference Planning
Certification
Administrative Assistant 2015
Additional Information
Skills: Proficient In Microsoft Office, Ability To Read, Speak And Understand Spanish, Management Of People And Business, Customer Service, Relationship And Team Building, Leadership Ability, Organization And Analyzing Skills, Scheduling And Time Management Skills, Sales Skills And Public Speaking Skills That I Have Obtained From My Time Spent In College Classrooms As Well As My Previous Work Experience. Administrative Management Meeting Planning Employee Timesheet Processing Office Supplies And Inventory
Assessments
- Working With MS Word Documents, Proficient, 02/01/23, Knowledge Of Various Microsoft Word Features, Functions, And Techniques
- Attention To Detail, Proficient, 01/01/23, Identifying Differences In Materials, Following Instructions, And Detecting Details Among Distracting Information
- Spreadsheets With Microsoft Excel, Proficient, Knowledge Of Various Microsoft Excel Features, Functions, And Formulas
Timeline
Executive Assistant
Ikon Tech
08.2023 - 01.2024
EXECUTIVE ASSISTANT/ PERSONAL ASSISTANT
Yummi sushi
01.2022 - 07.2023
BUSINESS ANALYST
Calyx Software
06.2020 - 01.2021
EXECUTIVE ASSISTANT TO THE PRESIDENT
Alden Short, Inc
05.2015 - 01.2019
SALES ASSOCIATE
Michael Kors
09.2011 - 01.2017
DANCE INSTRUCTOR
Dallas Dance Academy
07.2006 - 01.2016
ADMINISTRATIVE ASSISTANT, HR ASSISTANT, CLOSING ASSISTANT, FUNDING COORDINATOR
Franklin American Mortgage
06.2003 - 03.2015
Bachelor of Business Administration - Business Administration
Dallas Baptist University
Administrative Assistant 2015
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