Crystal Forgione
Monroe,Ohio
Overview
7
7
years of professional experience
Work History
CASHIER
COSTCO
09.2020 - Current
- Customer service
- Processed customer transactions accurately and efficiently
- Managed cash transactions, ensuring accuracy and customer satisfaction
REFERAL COORDINATOR
AMERICAN HEALTH NETWORK HEMATOLOGY/ONCOLOGY
03.2019 - 09.2020
- Managed patient phone calls to resolve inquiries and coordinate care effectively
- Answered high volume of patient calls to ensure timely access to care
- Conducted insurance verifications to confirm patient coverage prior to appointments
- Scheduling patients
- Rooming patients
- Checking patients in
- Checking out patients
- Sending back nurse notes for patients
MEDICAL RECEPTIONIST
INDIANA NEUROLOGY SPECIALTY CARE
12.2018 - 03.2019
- Greet patients/answer phones
- Input patient information
- Check patient’s billing eligibility and benefits
- Prepare charts for patients
- Handle referrals for new patients
- Handling of medical records
- Handling medical records
PT BILLING SPECIALIST (TEMPORARY)
CORVEL
10.2018 - 12.2018
- Receive claims and assess all payer claims and accounts for billing compliance
- Manage workers’ compensation claims
- Followed the organization's confidentiality policy in accordance with HIPAA.
Education
Software Development - Information Technology
Sinclair Community College
Dayton, OH03-2026
MEDICAL BILLING AND CODING - ICD – 9, ICD – 10, Medical coding and HCPCS, Billing and reimbursement training, Medical terminology, Microsoft skills
Butler Tech
04-2016
High School -
LAKOTA WEST HIGH SCHOOL
06-2011
Skills
- Java
- C
- HTML
- Billing
- Medical Terminology
- Data analysis
- Microsoft Office
- Medical Billing Software
- Detail-oriented
- Computer proficiency
Awards And Acknowledgments
United States Achievement Academy, 2010, Organization that offers an exclusive outlet for student recognition and scholarship opportunities. Recognizes students through national publication describing student’s educational achievements.
Timeline
CASHIER
COSTCO
09.2020 - Current
REFERAL COORDINATOR
AMERICAN HEALTH NETWORK HEMATOLOGY/ONCOLOGY
03.2019 - 09.2020
MEDICAL RECEPTIONIST
INDIANA NEUROLOGY SPECIALTY CARE
12.2018 - 03.2019
PT BILLING SPECIALIST (TEMPORARY)
CORVEL
10.2018 - 12.2018
Software Development - Information Technology
Sinclair Community College
MEDICAL BILLING AND CODING - ICD – 9, ICD – 10, Medical coding and HCPCS, Billing and reimbursement training, Medical terminology, Microsoft skills
Butler Tech
High School -
LAKOTA WEST HIGH SCHOOL