Crystal Foster
Detroit,MI
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
13
13
years of professional experience
Work History
Head Cashier
Dagwoods Diner And Pub
Detroit, MI
10.2022 - 07.2024
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Assistant Manager
Baker's Restaurant
Detroit, MI
01.2015 - 05.2020
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
Receptionist
Leland Management
Detroit, MI
02.2011 - 11.2014
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Pershing High School
Detroit, MI06-1981
Skills
- Training and coaching
- Customer Service Management
- Price Verification
- Shift Scheduling
- Stock management
- Drawer balancing
- Payment Processing
- Transaction Management
- Sales expertise
- Cash Handling
- Sales Promotion
- Customer Service
- Hard-working
References
References available upon request.
Timeline
Head Cashier
Dagwoods Diner And Pub
10.2022 - 07.2024
Assistant Manager
Baker's Restaurant
01.2015 - 05.2020
Receptionist
Leland Management
02.2011 - 11.2014
High School Diploma -
Pershing High School
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