Crystal Fraley
Leonardtown,MD
Summary
Dedicated brewing professional with a history of meeting company goals utilizing consistent, quality, and efficient practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
17
17
years of professional experience
Work History
Director of Production and Quality
Port City Brewing Company
05.2018 - Current
- Ensures all products exceed quality and consistency standards.
- Manages entire production schedule to ensure goals are met efficiently and safely.
- Monitors and coordinates workflows to optimize quality and efficiency.
- Oversees operations and provide corrective feedback to achieve daily and long-term goals.
- Develops, implements, and improves methods for conducting product and process analysis.
- Provides direction and supervision across all production departments including brewing, QA/QC, packaging, shipping and logistics, and maintenance/facilities.
- Facilitates communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Assures adherence to all regulatory guidelines.
- Writes, implements, and updates SOPs with quality and safety as primary focus.
- Researched and implemented new laboratory testing procedures resulting in 92% cost savings
- Created robust sensory program, leads multi departmental sensory training and daily sensory quality testing.
- Proficient in Ekos Brewery Management Software
Adjunct Professor
University of Richmond
02.2020 - Current
- Teaches Quality Control and Assurance for the Professional Brewers Certificate Program for Northern Virginia region.
- Specific topics include: GMPs, Total Quality Management, Process Mapping, Control Points vs Critical Control Points, Creating a Sensory Program, Microanalysis, QC testing, Data Collection and Analysis, Equipment Maintenance and Calibration
Yeast Specialist/Cellarperson
Civil Society Brewing Co.
08.2016 - 07.2017
- Assisted in all day-to-day production; brewing, cleaning, CIP, packaging, yeast and fermentation management.
- Initiated quality control measures and fermentation monitoring procedures.
Production Supervisor
White Labs, Inc.
09.2014 - 07.2016
- Managed satellite research and development facility to increase company-wide production by 10%
- Designed, tested, and implemented R&D projects.
- Hired, trained, and supervised production and laboratory team.
- Maintained quality through rigorous microbial testing and aseptic technique.
- Wrote and implemented SOPs and established preventative maintenance schedule.
QA Lab Technician
Hawaiian Isles Water
05.2008 - 04.2009
- Managed and performed all day-to-day quality testing and lab equipment maintenance.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
QC Lab Technician
Cutrale Citrus Juices USA
01.2007 - 08.2007
- Assisted in all day-to-day quality testing and lab equipment maintenance.
- Ensured all products met strict quality standards.
- Conducted investigations into questionable test results.
Education
Diploma in Brewing -
Institute of Brewing And Distilling
2015
Professional Brewing Certificate - Master Brewers Course
University of California Davis
Davis, CA2014
Bachelor of Science - Chemistry
University of Alabama At Birmingham
Birmingham, AL2006
Skills
- New Product Development
- Total Quality Management
- Safety assessment
- Team Training
- Workflow Optimization
- Production Planning
- Production Problem Resolution
- Quality Control
- Preventive Maintenance Programs
- Operations Management
Affiliations
- GABF Judge since 2022
- MBAA District Mid-Atlantic VP
- Brewers Association Mentor
- CBC Seminar Subcommittee
Timeline
Adjunct Professor
University of Richmond
02.2020 - Current
Director of Production and Quality
Port City Brewing Company
05.2018 - Current
Yeast Specialist/Cellarperson
Civil Society Brewing Co.
08.2016 - 07.2017
Production Supervisor
White Labs, Inc.
09.2014 - 07.2016
QA Lab Technician
Hawaiian Isles Water
05.2008 - 04.2009
QC Lab Technician
Cutrale Citrus Juices USA
01.2007 - 08.2007
Diploma in Brewing -
Institute of Brewing And Distilling
Professional Brewing Certificate - Master Brewers Course
University of California Davis
Bachelor of Science - Chemistry
University of Alabama At Birmingham
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