Summary
Overview
Work History
Education
Skills
Websites
Programming Project Work
Skills Qualifications
References
Reading, Community Service, Graphic Design, Art and Craft, Proforming arts.
Timeline
Generic

Crystal Francis

Queens,NY

Summary

To obtain an Information Technology position within a company where I can utilize my educational background and technical skills. Technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

2
2
years of professional experience

Work History

Volunteer

Technology and Audio Visual Technician-Volunteer

Beyond The Four Walls Global Ministry
11.2023
  • Assisting with media outputs
  • Create video clips for advertising
  • Edit videos for YouTube
  • Create media content for the Evangelism department
  • Graphic Design for event advertisements and department development for the Evangelism department
  • Assist with technical production at the media center
  • Create web content and update the website for the evangelism department.

Business Coordinator

Caribbean Times LLC
09.2021 - 04.2021
  • Created, updated, and maintained client’s and potential client databases
  • Email contracts and assist in writing letters to potential clients
  • Assisted in generating new clients with the implementation of programs and information technology
  • Assisted with updating the company’s website and media outputs
  • Assisted sales representatives, publishers, and editors.

Media Director

Elim Restoration Church of God
08.2020 - 04.2021
  • Responsible for all aspects of technical production, such as video, media, and lighting
  • Graphic Design for event advertisements and department development
  • IT support to all departments
  • Made weekly updates on social media platforms
  • Development of web content and updating website weekly
  • Conduct technological training for the team members.

IT Technician Intern

Kings County Supreme Court
06.2019 - 02.2020
  • Install and configure hardware, devices, software, and applications to set up workstations for employees.
  • Diagnosed and troubleshot hardware, software, and network issues.
  • Developed comprehensive documentation for IT systems and procedures, facilitating knowledge transfer and process standardization.
  • Assisted in maintaining compliance with industry regulations through regular audits and updates of security policies and procedures.
  • Maintained up-to-date inventory records for all IT assets, allowing for efficient management and tracking of resources.

Education

Bachelor of Science in Information Technology -

Alliance University
Manhattan, NY
08.2023

Associate of Occupational Studies Degree in Computer Programming and Information Technology -

ASA College
Manhattan, NY
02.2020

Skills

  • Computer Skills
  • Critical Thinking
  • Active Listening
  • Service Optimization
  • Deadline Adherence
  • Teamwork and Collaboration
  • Administration and management
  • Multitasking
  • Excellent Communication

Programming Project Work

  • Used Dreamweaver to design a website for a music artist.
  • Designed a Computer Dictionary GUI interface.
  • Created a database for a college and formed relationships between the students, courses, and classes.
  • Wrote SQL Queries to provide up to 20 different results.
  • Created mobile applications for a clothing store, a recipe, and a city guide assistance.
  • Created a Learning Management Solution.

Skills Qualifications

C++, HTML, CSS, Python, MS Office, Dreamweaver, Photoshop, Android Studio, Visual Studio, Tableau, Cisco Packet Tracer, MS SQL Server, MS Access, Windows XP/2011/2010/2000/2003/95/98/NT/Vista 2010/Vista, UNIX and Linux, Excellence in Leadership Certificate, Kings County Courts’ Internship Empowerment Program Certificate

References

AVAILABLE UPON REQUEST

Reading, Community Service, Graphic Design, Art and Craft, Proforming arts.

With my excellent time management skills, I can enjoy my hobbies. In this I don't only add value to my life but also to the lives of others. 

Timeline

Technology and Audio Visual Technician-Volunteer

Beyond The Four Walls Global Ministry
11.2023

Business Coordinator

Caribbean Times LLC
09.2021 - 04.2021

Media Director

Elim Restoration Church of God
08.2020 - 04.2021

IT Technician Intern

Kings County Supreme Court
06.2019 - 02.2020

Volunteer

Bachelor of Science in Information Technology -

Alliance University

Associate of Occupational Studies Degree in Computer Programming and Information Technology -

ASA College

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Crystal Francis