Crystal Gallegos
Denver,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Crew Member
7/11 Franchise
Denver, CO
03.2023 - 11.2023
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted management team with inventory counts of food products and beverage supplies.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Organized and restocked supplies to support operations and team productivity.
Front Desk Receptionist
Brandon Dodge on Broadway
Littleton, CO
01.2022 - 10.2022
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Updated daily log book with information about visitors entering the premises.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Penske
Penske Automotive Group
Commerce City, Colorado
08.2021 - 10.2021
- Pulled merchandise to fulfill orders to specification.
- Reported any damaged goods or errors in paperwork immediately to supervisor.
- Verified accuracy of picked items against pick list or customer order.
- Labeled boxes and placed in outbound collection areas.
- Packaged items securely in boxes, bags or other containers before shipping.
McDonalds Crew Member
Mc Donald’s
Denver, Colorado
05.2021 - 08.2021
- Organized order taking station to ensure efficient workflow.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, grills.
- Verified orders and bagged items for easy transport.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
ACADEMY OF URBAN LEARNING
Denver, CO05-2021
Skills
- Cash Handling & Basic Mathematics
- Senior & Child Care
- Microsoft Office Experience
- Retail Sales & Customer Service
- Quick Learner
- Compliance
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crew Member
7/11 Franchise
03.2023 - 11.2023
Front Desk Receptionist
Brandon Dodge on Broadway
01.2022 - 10.2022
Penske
Penske Automotive Group
08.2021 - 10.2021
McDonalds Crew Member
Mc Donald’s
05.2021 - 08.2021
High School Diploma -
ACADEMY OF URBAN LEARNING
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