Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Crystal Garcia

Denver,CO

Summary

Dynamic Community Manager at Asset Living with established expertise in tenant relations and lease administration. Elevated tenant satisfaction through exemplary customer service and strategic property enhancements, propelling NOI growth. Proficient in maintenance coordination and cultivating collaborative team environments, consistently acknowledged for achieving exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Manager

Asset Living
Greenwood Village, CO
01.2015 - Current
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Developed and enforced community guidelines to maintain a positive environment.
  • Partnered with maintenance to promptly determine readiness of vacant apartments.
  • Responded to customer inquiries in a timely manner.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Improved NOI through rent growth and expense management.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.

Education

GED -

Emily Griffith Technical College
Denver, CO

Skills

  • Tenant relations and property management
  • Lease administration and community guidelines
  • Customer service and maintenance coordination

Accomplishments

  • Won Community Manager of the year twice.
  • Won an award for "Roger That" for speaking with ownership directly.
  • Won an award for highest NOI growth.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Certified Apartment Manager with AAMD.

References

References available upon request.

Timeline

Community Manager

Asset Living
01.2015 - Current

GED -

Emily Griffith Technical College

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