Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Gardner

linda,California

Summary

Forward-thinking CEO with comprehensive experience in fostering inclusive, performance-oriented cultures and driving substantial business growth. Expert in building strategic partnerships, ensuring regulatory compliance, and operational excellence. Bringing strong decision-making skills and a strategic vision to advance organizational objectives.

Overview

8
8
years of professional experience

Work History

CEO

CrystalscreationsLLC
02.2019 - 10.2024
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • I design create and hand craft custom t shirts outfits tutus treats and many more memorable items for any occassion.

Server

Applebee's Grill + Bar
02.2023 - 02.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.

Collections Agent

Professional Bureau of Collections of Maryland Ink
03.2018 - 03.2022
  • Counseled debtors on payment options and arranged installment agreements.
  • Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
  • Negotiated to collect balance in full.
  • Processed payments and applied to customer balances.

CSR

Maximus Call Center
02.2017 - 01.2019
  • Answered phone calls and explained there different health plan options put them into different managed care plans.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and provided backup support for organizational leadership.

Education

High School Diploma -

Keema High School
North Highlands, CA
06-2010

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning

Timeline

Server

Applebee's Grill + Bar
02.2023 - 02.2024

CEO

CrystalscreationsLLC
02.2019 - 10.2024

Collections Agent

Professional Bureau of Collections of Maryland Ink
03.2018 - 03.2022

CSR

Maximus Call Center
02.2017 - 01.2019

High School Diploma -

Keema High School

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Crystal Gardner