Summary
Overview
Work History
Education
Skills
Honors, Achievements, Philanthropy and Hobbies
Certification
Websites
References
Timeline
Generic

Crystal Gearty

Spring,TX

Summary

I am seeking an opportunity in the Retail and Property Management industry that utilizes my extensive experience and proven abilities in community management, including my areas of passion: leadership and growth through inspiration, motivation, and opportunities for creative collaboration.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Property Manager

Fein Communities
12.2017 - 04.2021
  • Oversaw all aspects of apartment construction and sales during Lease Up.
  • Consistently secured rent rates exceeding the proforma budget.
  • Exceeded budgeted rental targets and achieved higher occupancy rates continuously.
  • Compiled and reviewed monthly financial reports for accuracy.
  • Devised annual business strategy; outlined short and long-term objectives.
  • Led the recruitment, training, motivation, and morale of property staff.
  • Conducted research on competitors, companies, and regional economic conditions.
  • Coordinated and managed comprehensive marketing initiatives encompassing weekly external campaigns.
  • Coordinated various community activities, including parades and social gatherings, monthly.
  • Created and launched company-wide growth contests.
  • Supervised multiple properties in the absence of permanent managers.
  • Recognized with 'Property of the Year' award as well as 'Manager of the Year' accolade.

Property Manager

Windsor Communities
05.2008 - 11.2017
  • Oversaw the seamless transition of Hollywood property to new ownership, including the management of 301 residential units, retail locations such as a Bed Bath & Beyond, Barnes & Noble, Blue Lion Salons, and several restaurants, as well as billboard signage.
  • Worked with location scouts and film crews to secure contracts for the filming of TV commercials, TV shows, and movies.
  • Created and enforced yearly budgetary guidelines for the property.
  • Developed annual business plan, establishing objectives to surpass targets.
  • Executed various financial tasks including rent collection and invoice payment.
  • Manage comprehensive marketing initiatives.
  • Led the recruitment, training, motivation, and morale of property staff.
  • Analyzed market trends related to competitors, companies, and the local economy.
  • Organized recurring resident events such as relay races, salsa dance classes, and diverse themed events.
  • Led successful lease-up of Bay Area community with BMR component, encompassing 284 units.
  • Successfully managed a 178-unit property in Santa Monica, including a Below Market Rate component, and the renovation of all apartment homes.

Director of Community Operations

JPI, Inc.
06.2001 - 04.2008
  • Managed the Bay Meadows apartment community during the construction and lease-up of units, retail spaces, and a partial condo conversion.
  • Supervised renovation of more than 1,300 units across various projects.
  • Oversaw a range of class properties, including large lease-ups and diverse demographics.
  • Led regional training of personnel in leasing techniques and reporting processes.
  • Produced monthly and quarterly variance and marketing plan reports.
  • Designed and deployed strategies for sustained resident retention.
  • Managed eviction proceedings and residential legal disputes.
  • Oversaw training and job performance of entire on-site staff.
  • Led the recruitment, training, motivation, and morale of property staff.
  • Planned transitions and career advancements for on-site staff.
  • Recommended periodic rent adjustments.
  • Formulated and executed the yearly property budget.
  • Compiled quarterly updates on investment portfolios for stakeholders.
  • Oversaw multiple roles including Leasing Agent, Community Accountant, and Resident Services Manager to Director of Community Operations.

Education

Some College (No Degree) - General Studies

Diablo Valley College
Pleasant Hill, CA

Some College (No Degree) - General Studies

West Hills College
Lemoore, CA

Skills

  • Exceptional oral and written communication skills
  • Entrepreneurial
  • Adaptable
  • Oversaw the full build-out of retail spaces
  • Managed tenant relations from the inception of the lease to renewal
  • Oversaw and managed new construction projects in all phases
  • Comprehensive Market Analysis
  • Tenant relations
  • Accounting operations
  • Leasing and sales
  • Financial budgeting and reporting
  • Property accountability
  • Contract negotiation
  • Property marketing and promotion
  • Customer service-focused
  • Property inspections
  • Business development
  • Building operations
  • Knowledge of California and Texas real estate laws

Honors, Achievements, Philanthropy and Hobbies

  • Dream Team Award, Corporate Suites Award, Top Shop Awards, Property of the Year Award, and Property Manager of the Year Award 2019
  • One of the highest-scoring properties in the region and company for Kingsley Survey for both the Windsor and Fein communities created and led a companywide initiative on two occasions to increase online positive reputation, with achieved results of several hundred new positive reviews for all properties within the Fein Company
  • Achieved NER of over 14% through renovation and renewals at Sea Castle property, one of the highest property rents and rent growth in the company, and the highest in the state
  • I volunteered monthly with the Reading to Kids organization at inner-city Los Angeles elementary schools
  • I volunteered as a trained dog handler with Pet Partners at St. John’s Hospital in Santa Monica, CA
  • I volunteered as a side-walker for Sire Therapeutic Horsemanship
  • I volunteered as a committee member of the local Habitat for Humanity, fundraising, and organizing the annual gala
  • Perform, choreograph, and teach several genres of dance
  • Ballroom dance competitor
  • Certified Barre Intensity Instructor
  • Student of yoga and Pilates for many years

Certification

  • Licensed Texas notary

References

References available upon request.

Timeline

Property Manager

Fein Communities
12.2017 - 04.2021

Property Manager

Windsor Communities
05.2008 - 11.2017

Director of Community Operations

JPI, Inc.
06.2001 - 04.2008

Some College (No Degree) - General Studies

Diablo Valley College

Some College (No Degree) - General Studies

West Hills College

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Crystal Gearty