Summary
Overview
Work History
Education
Skills
Timeline
Crystal Getek

Crystal Getek

Summary

Versatile and diligent professional with a background at Amazon, adept in enhancing packing efficiency and ensuring safety compliance. Skilled in emergency response and superior customer service, demonstrating a significant improvement in team collaboration and process streamlining. Excels in high-pressure environments, leveraging a law enforcement background and exceptional multitasking abilities to exceed employer expectations.

Overview

12
12
years of professional experience

Work History

Packer

Amazon
06.2021 - 05.2024
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Improved packing efficiency with streamlined processes, reducing packing time substantially.
  • Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Placed items into bags, boxes or other containers.
  • Assembled boxes, cartons and containers to package items.
  • Inspected items for defects and damage.

Security Officer

Walmart
06.2015 - 05.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Mental Health Therapy Aide

Hutchings Psychiatric Center
08.2013 - 07.2014
  • Ensured patient safety and maintained a secure facility by conducting regular safety checks and adhering to strict protocols.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

Cashier

Walmart
04.2012 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

No Degree - Medical Assisting

San Antonio College, San Antonio, TX
05.2011

Medical Assistant

No Degree - Law Enforcement Administration

Galveston College, Galveston, TX
01.2011
  • Honor Roll
  • Relevant Coursework: Law enforcement



Associate of Applied Science - Aircraft Mechanics

Sino Swearingen, San Antonio, TX
05.2005

Blueprints,riveting,drilling and sealant

Minor - Law Enforcement

Police Academy, Galveston, TX
08.2000

Law enforcement and Justice Coursework

GED -

Galveston College, Galveston, TX
06.1999

Minor - Nurse Assistant

Galveston College, Galveston, TX
10.1984

Skills

  • Superior customer service
  • Access Control
  • Patrol operations
  • Surveillance
  • Emergency Response
  • Security Screenings
  • Crime Prevention
  • Emergency Management
  • Law enforcement background

Timeline

Packer - Amazon
06.2021 - 05.2024
Security Officer - Walmart
06.2015 - 05.2021
Mental Health Therapy Aide - Hutchings Psychiatric Center
08.2013 - 07.2014
Cashier - Walmart
04.2012 - 05.2013
San Antonio College - No Degree, Medical Assisting
Galveston College - No Degree, Law Enforcement Administration
Sino Swearingen - Associate of Applied Science, Aircraft Mechanics
Police Academy - Minor, Law Enforcement
Galveston College - GED,
Galveston College - Minor, Nurse Assistant
Crystal Getek