Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Software
Hi, I’m

Crystal Gonsalves

Reston,VA
Crystal Gonsalves

Summary

Results-driven professional with seven years of customer service experience and four years in HR, specializing in fostering positive employee relations and enhancing workplace efficiency. Known for exceptional communication skills and a keen attention to detail, I excel in resolving complex issues and driving organizational success. Committed to creating supportive environments that empower teams and enhance customer satisfaction.

Overview

7
years of professional experience

Work History

3M

Talent Acquisition Compliance Analyst
04.2024 - Current

Job overview

  • Collaborated with cross-functional teams for the successful implementation of new compliance and technology initiatives.
  • Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
  • Fostered organizational growth with effective vendor relationship management, ensuring timely delivery of goods and services per contractual obligations.

McCormick & Co. Inc.

Talent Acquisition Partner II (Feb 22 - April 24)
08.2020 - 04.2024

Job overview

  • Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Organize and attend hiring activities as needed (interview days, career fairs, etc.) making 20-35 non-exempt offers per month minimum (internal and external hires).
  • Generate direct candidates from various sources including social media (Ex: LinkedIn, Indeed, Success Factors).

Additional Roles Held Within McCormick:

  • Talent Acquisition Coordinator July 2021 - Feb 2022

Managed pre-employment process for all US new hires across 14 locations, including global HQ.

  • Human Resources Co-Op Jan 2021 - July 2021

Supported HR operations at flagship production facility (1000+ employees).

  • Receptionist (Temp) Aug 2020 - Jan 2021

Provided administrative support to team and fostered positive relationships with employees and visitors.

Merritt Athletic Clubs

Welcome Desk Associate
04.2019 - 05.2024

Job overview

  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Engaged members with regular appreciation events, parties, fitness classes, and contests.

PNC Financial Services Group

Teller
06.2017 - 06.2019

Job overview

  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.

Education

University of Baltimore
Baltimore, MD

Bachelor of Science from Human Resource Management
12-2025

Skills

  • Customer Service (7 years)
  • Microsoft Office
  • Human Resources (4 years)
  • Organization
  • Written and Verbal Communication
  • Time Management
  • Collaboration
  • Attention to Detail
  • Recruitment and Onboarding
  • Background Checks
  • HR software proficiency
  • Project Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hours

Software

Microsoft Office

Salesforce

Workday

Success Factors

SAP

Paradox

Crystal Gonsalves