Crystal Gonzalez
Lubbock,TX
Summary
Financial professional prepared for responsibilities of financial accounting supervision. Extensive experience in managing financial statements and ensuring regulatory compliance. Known for fostering team collaboration and achieving operational efficiency. Strong analytical skills and adaptability to dynamic environments.
Overview
10
10
years of professional experience
Work History
CASHIER SUPERVISOR
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
07.2024 - Current
- Supervise the cashiering team and oversee daily operations to ensure timely and accurate financial processing.
- Analyze clinic deposits and reconcile with supporting documentation before submission to JPM.
- Process daily Cash Receipts for funds received at the facility and for interdepartmental transfers.
- Post payments received from both insurance companies and patients, ensuring accurate allocation of funds.
- Manage and monitor incoming incentive payments, bonuses, and FITS transactions, ensuring correct routing and documentation.
- Create and enter manual Cash Receipts when required to ensure proper fund tracking and reconciliation.
- Compile and distribute daily posting reports to leadership to track team productivity and financial performance.
SR. ANALYST
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
03.2018 - 07.2024
- IDX Support Team member who analyzes trends, and reports possible issues to the Information Application Services team.
- Analyzing and reporting of trend issues such as claim issues, ETM issues, and eligibility issues due to clinical errors, system issues, and changes within the healthcare field.
- Analyzing claim issues and assisting the Information Application Services team in correcting the errors, and testing the changes.
- Analytic skills to help on projects when changing claims from paper to electronic submission.
- In addition help assist in the CPM project.
- Work daily and exercise judgment based on an understanding of organization policies and activities.
MEDICAL BILLING ASSOCIATE
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
05.2015 - 03.2018
- AR Follow-up Team member who analyzes trends, and reports possible issues to the MBA Supervisor of the OGP team.
- Analyzing and reporting of trend issues such as denials and appeals due to clinical errors, modifiers and incorrect FSC usage.
- Analyzing insurance claim forms and follows up with third-party payer sources.
- Analytic skills to process insurance claims and to determine medical bills.
- Work daily, on account resolution based on analysis of established A/R workflows and secure payment.
Education
BACHELOR'S - HEALTHCARE ADMINSTRATION
HERZING UNIVERSITY
12.2024
ASSOCIATE OF SCIENCE - INSURANCE BILLING AND CODING SPECIALIST
HERZING UNIVERSITY
04.2020
HIGH SCHOOL DIPLOMA - undefined
LUBBOCK HIGH SCHOOL
01.2003
Skills
- Analytical abilities
- Communication
- Ability to work Under Pressure
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Teamwork
- Active Listening
- Comprehension
- Active Learning
- Learning Strategies
- Cash handling expertise
- Bank deposit preparation
- Operational efficiency
- Workflow coordination
- Staff retention
- Financial records oversight
- Policy enforcement
Timeline
CASHIER SUPERVISOR
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
07.2024 - Current
SR. ANALYST
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
03.2018 - 07.2024
MEDICAL BILLING ASSOCIATE
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
05.2015 - 03.2018
ASSOCIATE OF SCIENCE - INSURANCE BILLING AND CODING SPECIALIST
HERZING UNIVERSITY
HIGH SCHOOL DIPLOMA - undefined
LUBBOCK HIGH SCHOOL
BACHELOR'S - HEALTHCARE ADMINSTRATION
HERZING UNIVERSITY
Personal Information
Title: CASHIER SUPERVISOR
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