Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Griffin

Atlanta

Summary

Results-driven Operations Management Supervisor with expertise in supply chain optimization, compliance management, and team leadership. Proven ability to enhance productivity and strengthen client relationships.

Overview

25
25
years of professional experience

Work History

Operations Management Supervisor

UPS
Atlanta, GA
06.1999 - 08.2024
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Prepared staff work schedules, aligning team member duties with operational needs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Mitigated business risks by assessing performance and collaborating with staff to implement improvements.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Built strong operational teams to meet process and production demands.
  • Monitored safety compliance across all operational areas to ensure regulatory adherence.
  • Collaborated with corporate staff members on special projects related to risk mitigation efforts.
  • Conducted regular audits to identify vulnerabilities and implement improvements.
  • Trained staff on loss prevention techniques and security measures.
  • Developed incident reports for internal reviews, facilitating data-driven analysis and decision-making.

Education

Associate Degree - Business Marketing Management

Georgia Gwinnett College
Lawrenceville, GA
05-2001

Skills

  • Supply chain optimization
  • Customer relationship management
  • Compliance management
  • Interpersonal communication
  • Logistics management
  • Route optimization
  • GPS tracking systems
  • Incident reporting
  • Safety compliance monitoring
  • Logistics activities and coordination

Timeline

Operations Management Supervisor

UPS
06.1999 - 08.2024

Associate Degree - Business Marketing Management

Georgia Gwinnett College

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Crystal Griffin