Results-driven Operations Management Supervisor with expertise in supply chain optimization, compliance management, and team leadership. Proven ability to enhance productivity and strengthen client relationships.
Overview
25
25
years of professional experience
Work History
Operations Management Supervisor
UPS
Atlanta, GA
06.1999 - 08.2024
Coordinated cross-functional teams to ensure timely delivery of products and services.
Prepared staff work schedules, aligning team member duties with operational needs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Mitigated business risks by assessing performance and collaborating with staff to implement improvements.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Built strong operational teams to meet process and production demands.
Monitored safety compliance across all operational areas to ensure regulatory adherence.
Collaborated with corporate staff members on special projects related to risk mitigation efforts.
Conducted regular audits to identify vulnerabilities and implement improvements.
Trained staff on loss prevention techniques and security measures.
Developed incident reports for internal reviews, facilitating data-driven analysis and decision-making.
<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos