Crystal Griffith
Magnolia,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
16
16
years of professional experience
Work History
Office Executive
Holyfield Construction, LLC
05.2021 - Current
- Answered phone calls and directed inquiries to appropriate staff members.
- Prepared letters, memos, faxes, forms and interagency communication.
- Coordinated deliveries of supplies and materials to proper recipients.
- Maintained client files and spreadsheets with office management software.
- Created, maintained and updated filing systems for paper and electronic documents.
- Evaluated employee records and productivity and submitted evaluation reports.
- Completed weekly payroll for employees.
Inventory Manager - Purchaser
Applied Physics Systems
09.2016 - 04.2021
- Coordinated and led inventory audits to maintain accuracy and availability
- Maintained solid rapport with vendors to facilitate timely inventory replenishment
- Researched inventory discrepancies and adjusted to correct variances
- Maintained computerized and manual records of purchased items, deliveries, costs, product performance, and inventories
- Negotiated arrangements with suppliers for short- and long-term product needs, including pricing, delivery schedules and discount terms
- Worked with the sales team to understand customer needs and shape buying strategies
- Interviewed vendors and visited distributions centers to examine and learn about products, prices, and services
- Prepared purchase orders, solicited bid proposals, and reviewed requisitions for goods and services.
Customer Resolution Specialist
Red Sea Technologies
03.2011 - 06.2016
- Investigated product concerns and communicated with departments to understand customer issues
- Met and exceeded daily service quality and performance goals
- Kept records of customer interactions and transactions and recorded details of inquiries, complaints, and actions taken
- Engaged with customers to understand and resolve issues and answer product questions
- Packed, sealed, labeled and affixed postage to prepare materials for shipping
- Compared shipments with paperwork to identify and fix order problems
- Prepared documents such as work orders, bills of lading and shipping orders.
Media Buyer
Energy Media
04.2008 - 01.2011
- Negotiated and purchased major media (radio, cable, and television) commercial advertising programming spots for a large retail client
- Managed all facets of the organization's media relations and public communications
- Researched and analyzed ratings in major market areas to determine which media outlets matched the client's targeted demographics
- Researched locations and negotiated leasing rates for short-term storefront operations
- Managed media booking with station's account executives to ensure proper placement and rotation of advertising spots.
Education
High School Diploma -
Spring High School
Spring, TXSkills
- Project Management
- Performance Evaluation
- Data Analysis
- Conflict Resolution
- Calendar Management
- Bookkeeping
- Data Entry
- Billing
- Policy Implementation
- Excellent Multi-Tasking Ability
- Administrative Oversight
- Payroll and Budgeting
Timeline
Office Executive
Holyfield Construction, LLC
05.2021 - Current
Inventory Manager - Purchaser
Applied Physics Systems
09.2016 - 04.2021
Customer Resolution Specialist
Red Sea Technologies
03.2011 - 06.2016
Media Buyer
Energy Media
04.2008 - 01.2011
High School Diploma -
Spring High School
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